AMD Motherboards - X370 Gaming-ITX/ac audio problem

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X370 Gaming-ITX/ac audio problem

Printed From: ASRock.com
Category: Technical Support
Forum Name: AMD Motherboards
Forum Description: Question about ASRock AMD motherboards
URL: https://forum.asrock.com/forum_posts.asp?TID=9468
Printed Date: 22 Jul 2025 at 12:04am
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com

Topic: X370 Gaming-ITX/ac audio problem

Posted By: Razimove
Subject: X370 Gaming-ITX/ac audio problem
Date Posted: 20 Aug 2018 at 12:06pm

" rel="nofollow - My board?�s sound will turn off after 5 minutes booting to Win10 OS.

My BIOS is latest 4.51

Please advise~

Replies:

Posted By: ASRock_TSD
Date Posted: 20 Aug 2018 at 3:55pm

Dear Razimove,

Greetings, this is ASRock TSD.

According to your question, we provide some suggestions for verifying:

1. Please remove previous audio driver first and then install the driver below.

http://asrock.pc.cdn.bitgravity.com/Drivers/Audio/Audio%28v8067_FF10%29.zip" rel="nofollow - http://asrock.pc.cdn.bitgravity.com/Drivers/Audio/Audio(v8067_FF10).zip

2. Please clear CMOS to make sure the BIOS is in default. (page 27)

http://asrock.pc.cdn.bitgravity.com/Manual/Fatal1ty%20X370%20Gaming-ITXac.pdf" rel="nofollow - http://asrock.pc.cdn.bitgravity.com/Manual/Fatal1ty%20X370%20Gaming-ITXac.pdf

3. Please connect the audio device to rear or front audio port to verify.

4. If possible, please connect headset or speaker to check the result.

Thanks!

All the best,

ASRock TSD

Posted By: wino
Date Posted: 20 Aug 2018 at 10:44pm

Posted By: Razimove
Date Posted: 28 Aug 2018 at 10:55am

After installing driver and then it work

THanks a lot!!