X399 - brand new build, bluetooth issues
Printed From: ASRock.com
Category: Technical Support
Forum Name: AMD Motherboards
Forum Description: Question about ASRock AMD motherboards
URL: https://forum.asrock.com/forum_posts.asp?TID=9543
Printed Date: 22 Jul 2025 at 12:50am
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com
Topic: X399 - brand new build, bluetooth issues
Posted By: LewJo
Subject: X399 - brand new build, bluetooth issues
Date Posted: 27 Aug 2018 at 9:45pm
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" rel="nofollow - Hey all, I have just finished setting up my X399 rig, and everything is peachy, except when i connected my Bose QC 35 v2 headphones... using over bluetooth, and they seem to cut out every few seconds... this happens when streaming, listening to music... movies etc... and is driving me nuts! board is mounted in the same chassis as my i7 previous rig was in, which had no issues at all! Any ideas please? Updated drivers from asrock page etc... Rig info: Updated BIOS on the mobo to 3.30 Threadripper x1950 Sharkoon case with glass panels Windows 10 x64 build 17746 Appreciate any help! Lew **** EDIT **** Didnt have the antennae for the wifi screwed on!!! Really??? :) HOpe this helps for anyone else that hits the same issue... :P |
Replies:
Posted By: datonyb
Date Posted: 28 Aug 2018 at 12:16am
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ok first check aerials screwed on ................haha oh yeah that was it  ok going forward ,the drivers for wifi and BT are very outdated anyways now and do have issues as they are funnily enough made by intel on the amd board LOL do what we do download the intel driver assistant and run it ,it installs the later functional drivers for wifi and BT ------------- [url=https://valid.x86.fr/jpg250]  [/url]3800X, powercolor reddevil vega64, gskill tridentz3866, taichix370, evga750watt gold |
Posted By: LewJo
Date Posted: 28 Aug 2018 at 2:13am
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Yeah, Double face palm for me... (one for each antenna) Didnt mention anywhere in the manual to use the antenna's if BT is to be in use. :D Done the Intel driver assistant already too... only wifi needed updating! This board, with CPU is a beast!!!! Got the NZXT Kraken X52 to cool CPU... and am impressed, temps stick around the 26c mark! way cooler than my previos i7... this is my first foray into the AMD world for many, many years! Surpisingly impressed so far! Thanks for the reply @datonyb
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Posted By: datonyb
Date Posted: 28 Aug 2018 at 2:35am
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yes you picked a very decent cpu and its actually got solder on the metal shield as well not intel branded toothpaste happy times ahead mate , were here if and when you need any extra advice ------------- [url=https://valid.x86.fr/jpg250] [/url]3800X, powercolor reddevil vega64, gskill tridentz3866, taichix370, evga750watt gold |