RAM ISSUE
Printed From: ASRock.com
Category: Technical Support
Forum Name: AMD Motherboards
Forum Description: Question about ASRock AMD motherboards
URL: https://forum.asrock.com/forum_posts.asp?TID=9556
Printed Date: 12 Sep 2025 at 9:45am
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com
Topic: RAM ISSUE
Posted By: wammaster
Subject: RAM ISSUE
Date Posted: 29 Aug 2018 at 2:04pm
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Hello, i have Issue on my AB350 Gaming-ITX/ac with rams. Both slots install KIT RAM and recognized, but it shows only single channel, in windows 10 and BIOS same. Please help me fix it, tks. |
Replies:
Posted By: ASRock_TSD
Date Posted: 29 Aug 2018 at 6:30pm
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Dear wammaster, Greetings, this is ASRock TSD. Regarding your question, we provide some suggestions for verifying: 1. Please enter to the BIOS setup and then load BIOS default via [F9] key. 2. Please re-install the memory with both hands forcibly to make sure the module is well contacted with memory slot. 3. Please install one stick memory to each DRAM slot by turns to make all of the slots and memory are functional. 4. If possible, please install another memory kits to verify. Thanks! All the best, ASRock TSD |
Posted By: datonyb
Date Posted: 30 Aug 2018 at 12:29am
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this usually is always the ram is NOT fully seated other than that it also may be cpu not inserted 100% correctly reseat cpu if reseating ram dosnt fix ------------- [url=https://valid.x86.fr/jpg250]  [/url]3800X, powercolor reddevil vega64, gskill tridentz3866, taichix370, evga750watt gold |