Computer shuts down randomly.
Printed From: ASRock.com
Category: Technical Support
Forum Name: AMD Motherboards
Forum Description: Question about ASRock AMD motherboards
URL: https://forum.asrock.com/forum_posts.asp?TID=9612
Printed Date: 03 Jun 2025 at 6:53pm
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com
Topic: Computer shuts down randomly.
Posted By: Atheist
Subject: Computer shuts down randomly.
Date Posted: 04 Sep 2018 at 11:44am
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" rel="nofollow - Hi. When playing game will turn off computer randomly. Is that RAM (CT8G4DFS824A) not supported in AB350 Gaming-ITX/ac? So the computer shuts down due to my RAM ? |
Replies:
Posted By: kerberos_20
Date Posted: 04 Sep 2018 at 12:04pm
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cant be ram, shutdown is either coming from your PSU or from overheating ------------- http://valid.x86.fr/diq4l4" rel="nofollow">  http://www.userbenchmark.com/UserRun/47132492" rel="nofollow - userbenchmark |
Posted By: ASRock_TSD
Date Posted: 04 Sep 2018 at 1:58pm
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Dear Atheist, Greetings, this is ASRock TSD. For this case, we would like to provide following technical suggestions for verifying: 1. Please refer to the user manual to clear CMOS. (page 28) http://asrock.pc.cdn.bitgravity.com/Manual/Fatal1ty%20AB350%20Gaming-ITXac.pdf" rel="nofollow - http://asrock.pc.cdn.bitgravity.com/Manual/Fatal1ty%20AB350%20Gaming-ITXac.pdf 2. Please download and re-install all drivers from the following link. http://www.asrock.com/mb/AMD/Fatal1ty%20AB350%20Gaming-ITXac/index.asp#Download" rel="nofollow - http://www.asrock.com/mb/AMD/Fatal1ty%20AB350%20Gaming-ITXac/index.asp#Download (Note: Please remove previous drivers first.) 3. Please only install one stick memory for checking. Also try another memory with the same step. 4. Please do not connect unnecessary devices such as USB devices, ODD, and so on. Make sure system could boot into OS with the simplest configuration, and check if system still get this symptom. If not, please install other devices back to the system one by one to check which devices cause the problem. 5. If possible, please boot into another HDD with clean OS to verify. Thanks! All the best, ASRock TSD |