AB350 different freeze
Printed From: ASRock.com
Category: Technical Support
Forum Name: AMD Motherboards
Forum Description: Question about ASRock AMD motherboards
URL: https://forum.asrock.com/forum_posts.asp?TID=9668
Printed Date: 22 Jul 2025 at 5:41am
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com
Topic: AB350 different freeze
Posted By: Draenei17
Subject: AB350 different freeze
Date Posted: 12 Sep 2018 at 4:55pm
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" rel="nofollow - Hi guys, my configuration is ASRock AB350M Pro4 Ryzen 2200g / Vega 8 Geil Evo Forza 2 3000mhz 2x4 gb (verified) 500W PSu Kingston 240gb SSD Now, I've seen threads of this exact motherboard freezing, and I've learned that it's factory problem or whatever. So I have seen peoples freezes that happen offten, like every 20-30 minutes, mines are different. They don't happen as often, like 2 times a day and what happens is when I do something, or sometimes even randomly while watching youtube videos or something, the screen goes black BUT the sound is still going in the background, it's not BSOD per se but I can't do anything unless I restart the PC, and when I do, no error comes up as if nothing happened to PC. So I tried memtest, easily went through with no errors, I tried, benchmarking, overloading nothing to even shake up the pc, temps are very low, like 50s low, I installed latest updates, got latest drivers and the problem still persisted. So I'm going to be honest, I tried to get the replacement motherboard, but they denied the warantee cus they couldnt find the problem, eventhough I specifically said that PC had to be used for a little while which they proabably didn't. Does anyone know how to solve this? Thanks in advance |
Replies:
Posted By: _Mael_
Date Posted: 13 Sep 2018 at 1:19am
Use latest bios Agesa 1004, and video driver 18.5.1 
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Posted By: C317
Date Posted: 13 Sep 2018 at 3:52am
| This is a ryzen issue. When this happens try to press windows key + ctrl + shift + b. Its not an issue with your motherboard but an issue with the graphics driver crashing. |