Memory doesn't work in both slots
Printed From: ASRock.com
Category: Technical Support
Forum Name: AMD Motherboards
Forum Description: Question about ASRock AMD motherboards
URL: https://forum.asrock.com/forum_posts.asp?TID=9682
Printed Date: 22 Jul 2025 at 8:52am
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com
Topic: Memory doesn't work in both slots
Posted By: Celeen
Subject: Memory doesn't work in both slots
Date Posted: 14 Sep 2018 at 12:22pm
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" rel="nofollow - I have some memory slots problems with 470 Taichi. I install 32GB memory but it only display 16GB and single channel. How to get to dual channel mode? Is my board faulty? Thank you! |
Replies:
Posted By: ASRock_TSD
Date Posted: 14 Sep 2018 at 4:03pm
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Dear Celeen, Greetings, this is ASRock TSD. According to this case, we provide some suggestions for verifying: 1. Please install both memory modules to another system to check if the memory can be detected properly. 2. To make sure DRAM slots are functional. Please install one memory to each DRAM slot by turns to verify. 3. If possible, please change another CPU to verify since the memory controller is built in CPU. 4. If possible, please change another memory. If the problem still persists, please update BIOS to the latest version. http://www.asrock.com/MB/AMD/X470%20Taichi/index.asp#BIOS" rel="nofollow - http://www.asrock.com/MB/AMD/X470%20Taichi/index.asp#BIOS Thanks! All the best, ASRock TSD |
Posted By: datonyb
Date Posted: 14 Sep 2018 at 7:14pm
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most cases is the ram stick isnt fully seated in the slot (these new designed ones really need a lot more pressure than the old ones) try to refit the ram in slot a2 and b2 and press in firmly the mush less common reason is the cpu not quite seated properly (try this last) remove check for bent pin and refit ------------- [url=https://valid.x86.fr/jpg250]  [/url]3800X, powercolor reddevil vega64, gskill tridentz3866, taichix370, evga750watt gold |