Intel Motherboards - Asrock Z270M Extreme 4 won't detect M.2 PCIe SSD

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Asrock Z270M Extreme 4 won't detect M.2 PCIe SSD

Printed From: ASRock.com
Category: Technical Support
Forum Name: Intel Motherboards
Forum Description: Question about ASRock Intel Motherboards
URL: https://forum.asrock.com/forum_posts.asp?TID=9753
Printed Date: 22 May 2024 at 4:08am
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com

Topic: Asrock Z270M Extreme 4 won't detect M.2 PCIe SSD

Posted By: chrisk2305
Subject: Asrock Z270M Extreme 4 won't detect M.2 PCIe SSD
Date Posted: 24 Sep 2018 at 2:05pm

" rel="nofollow - Hi,

I have a Asrock Z270M Mainbaord and I am not able to convince it to detect my Samsung SSD 970 Pro M.2 PCIe Nvme SSD. What I did so far:

- Update Bios to latest version (2.30)

- Clear CMOS

- disconnect everything except the M.2 SSD (no SATA devices, no add in cards)

- tried both Ultra M.2 Slots

In the BIOS the NVMe section doesn't even shop up. In Storage configuration it says "not detected" on both M.2 slots. I tested the SSD in an ASUS Board and it gets detected right away. I then tried the SSD in PCIe Adapter and put it in last slot and there it gets detected and I can boot off it. Why the hell does this not work in the M.2 Slots?

Thanks in advance.

Christian

Replies:

Posted By: Animalm4st3r
Date Posted: 24 Sep 2018 at 10:16pm

" rel="nofollow -

this might be a rare case of a harddrive not being supported.

U have any other m.2. to test with?

Posted By: chrisk2305
Date Posted: 24 Sep 2018 at 10:27pm

" rel="nofollow - I can try to borrow another m2 to test but why does it work with an adapter then?

Maybe there is some beta bios floating around? I mean the samsung 970 is quite a common ssd and last bios is pretty old.

Posted By: RLGL
Date Posted: 24 Sep 2018 at 10:46pm

" rel="nofollow - What are the settings in the Compatibility Support Module?

-------------
Asrock Z370 Gaming K6,Intel i7 8700K,
Asrock x570 Taichi

Posted By: chrisk2305
Date Posted: 24 Sep 2018 at 10:54pm

CSM is disabled but I tried it with CSM on and off and it made no difference.

Posted By: chrisk2305
Date Posted: 25 Sep 2018 at 11:45pm

Today a friend borrowed me an Intel Optane NVMe SSD and it worked in the upper Ultra M.2 slot but strangely not in the lower one. I then swapped in the 970 Pro and again it didn't work. I really don't get that....Please let me know if you any more ideas. Thanks!

Posted By: Animalm4st3r
Date Posted: 25 Sep 2018 at 11:52pm

Test you 970 in his system, if it works your MB propably does not support the drive

Posted By: chrisk2305
Date Posted: 26 Sep 2018 at 12:11am

I already tested the 970 in another sys and it works fine. It also works via PCIe Adapter in the Asrock Boards but not the M.2 Slots...

Posted By: Animalm4st3r
Date Posted: 26 Sep 2018 at 12:58am

Then i guess the 970 is not compatibel with your board.

Its getting detected via an adapter because your system recognizes your adapter and the adapter tells the system theres a 970 in the system.

Posted By: chrisk2305
Date Posted: 26 Sep 2018 at 1:01am

" rel="nofollow - well, I guess I am not the only one who uses a 970 Pro on an Asrock Z270 Board. Maybe ASrock themselves can shed some light on this?

And this also doesn't explain why the Optane SSD is only working in one of the two Ultra M.2 Slots.