Intel Motherboards - Optane Unsupported system BIOS

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Optane Unsupported system BIOS

Printed From: ASRock.com
Category: Technical Support
Forum Name: Intel Motherboards
Forum Description: Question about ASRock Intel Motherboards
URL: https://forum.asrock.com/forum_posts.asp?TID=9780
Printed Date: 10 Aug 2025 at 6:05pm
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com

Topic: Optane Unsupported system BIOS

Posted By: thonga4
Subject: Optane Unsupported system BIOS
Date Posted: 28 Sep 2018 at 8:22am

After get support in Intel communities, the best answer is contact Asrock to get the recommended BIOS configuration or a BIOS update.

https://communities.intel.com/message/569035#569035" rel="nofollow - https://communities.intel.com/message/569035#569035

Mainboard is Fatal1ty B360 Gaming K4

I make sure Optane is set in M2_1 slot. Windows 10 64bit ,all harddisk be GPT format.

BIOS P3.10 version

Please recommend me to enable Optane

Replies:

Posted By: ASRock_TSD
Date Posted: 02 Oct 2018 at 12:33pm

Dear Thonga4,

Thank you for choosing ASRock.

Please follow the below steps to enable Optane memory.

1. Connect the Optane memory and SSD, HDD to the motherboard.

2. Get into BIOS set the SATA mode to AHCI and disable CSM.

3. Install the OS at GPT UEFI mode.

4. After OS installed, download the Optane driver form following link and install the driver.

http://asrock.pc.cdn.bitgravity.com/Drivers/Intel/Optane/Optane%28v16.0.1.1018_PV%29.zip" rel="nofollow - http://asrock.pc.cdn.bitgravity.com/Drivers/Intel/Optane/Optane(v16.0.1.1018_PV).zip

5. Enabled the Optane memory under Optane memory utility.

Yours truly,

ASRock TSD