AMD Motherboards - Fail to detect my WD HDD

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Fail to detect my WD HDD

Printed From: ASRock.com
Category: Technical Support
Forum Name: AMD Motherboards
Forum Description: Question about ASRock AMD motherboards
URL: https://forum.asrock.com/forum_posts.asp?TID=9836
Printed Date: 22 Dec 2024 at 7:28pm
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com

Topic: Fail to detect my WD HDD

Posted By: Bourdu
Subject: Fail to detect my WD HDD
Date Posted: 05 Oct 2018 at 2:28pm

my new A320M-HDV PC with all new devices, but my WD CAVIAR BLUE 250GB is not detected. Please help me, tks.

Replies:

Posted By: ASRock_TSD
Date Posted: 05 Oct 2018 at 2:44pm

Dear Bourdu,

Greetings, this is ASRock TSD.

According to this case, there are some suggestions for verifying:

1. Please keep the BIOS in default value. You can load optimized BIOS default value by [F9] key.

2. Please check if system can detect the HDD in BIOS under Storage Configuration page.

3. Please change another SATA port to check if system can detect the HDD.

4. Please install the HDD to another system to check if it can work properly.

5. If possible, please install another SATA cable.

Thanks!

All the best,

ASRock TSD