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Fail to recognize all devices

Printed From: ASRock.com
Category: Technical Support
Forum Name: AMD Motherboards
Forum Description: Question about ASRock AMD motherboards
URL: https://forum.asrock.com/forum_posts.asp?TID=9837
Printed Date: 22 Jul 2025 at 12:41pm
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com


Topic: Fail to recognize all devices
Posted By: flS347qF
Subject: Fail to recognize all devices
Date Posted: 05 Oct 2018 at 2:29pm
" rel="nofollow - Hi,

Today my X370 Gaming K4 fail to recognize any devices, including the CPU, VGA, keyboard, mouse??o:p>

Before it works well, but after restart the PC, it fails to work forever.

 




Replies:
Posted By: ASRock_TSD
Date Posted: 05 Oct 2018 at 3:02pm
Dear flS347qF,

Greetings, this is ASRock TSD.


Regarding your case, we provide some suggestion for verifying.

1. Please follow the user manual page 26 to clear CMOS.
http://asrock.pc.cdn.bitgravity.com/Manual/Fatal1ty%20X370%20Gaming%20K4.pdf" rel="nofollow - http://asrock.pc.cdn.bitgravity.com/Manual/Fatal1ty%20X370%20Gaming%20K4.pdf
2. Please update the BIOS to the latest version to verify.
http://www.asrock.com/mb/AMD/Fatal1ty%20X370%20Gaming%20K4/index.asp#BIOS" rel="nofollow - http://www.asrock.com/mb/AMD/Fatal1ty%20X370%20Gaming%20K4/index.asp#BIOS
 
If stills not work, please contact your dealer for further assistance.


Thanks!

All the best,
ASRock TSD



Posted By: flS347qF
Date Posted: 16 Oct 2018 at 11:51am
Thanks support TSD.
It is my PSU fault.
CHange it and everything okay!!



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