Intel Motherboards - z170 Extreme 4+ G.Skill 2800 No Dual Channel

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z170 Extreme 4+ G.Skill 2800 No Dual Channel

Printed From: ASRock.com
Category: Technical Support
Forum Name: Intel Motherboards
Forum Description: Question about ASRock Intel Motherboards
URL: https://forum.asrock.com/forum_posts.asp?TID=986
Printed Date: 27 Jul 2024 at 3:24pm
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com

Topic: z170 Extreme 4+ G.Skill 2800 No Dual Channel

Posted By: Akela
Subject: z170 Extreme 4+ G.Skill 2800 No Dual Channel
Date Posted: 09 Oct 2015 at 4:26am

Hi,
is something wrong with this RAM or is the board really not supporting this chips ?
I can only run these things in singlechannel.

2x 8GB G-Skill RipJaws F4-2800C16D-16GRR
Tested A2+B2 and A1+B1
Both Modules are running in A1+A2 singlechannel

BIOS 1.50
I5 6600K
GTX760

Dr.Debug loops with 00 19 4C
CMOS was cleared.
With Bios 1.0, fresh from the BOX i had Post-code 55 in A2+B2

Thx for help

Replies:

Posted By: ASRock_TSD
Date Posted: 16 Oct 2015 at 7:31pm

Dear customer,

Thank you for the query.

We provide some suggestions for try:

1. Due to the memory controller is located in CPU, please reinstall the CPU and check whether there's any bent or broken pins in CPU socket.

2. If possible, please use another CPU or memory to verify.

3. If possible, please install the memory to another motherboard to verify.

Kindest regards,

ASRock TSD

Posted By: excaliburn92
Date Posted: 16 Oct 2015 at 9:51pm

If they don't run in dual channel even after trying all the slots and they work fine in single channel mode , then it's probably the RAM. See if you can get a replacement.

Posted By: Akela
Date Posted: 19 Oct 2015 at 2:39pm

Thanks,

i've send all back to the dealer. (mindfactory) They said, CPU and RAM seems to be ok, got a new board.

will see