AMD Motherboards - ASRock AM5 Official statement

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ASRock AM5 Official statement

Printed From: ASRock.com
Category: Technical Support
Forum Name: AMD Motherboards
Forum Description: Question about ASRock AMD motherboards
URL: https://forum.asrock.com/forum_posts.asp?TID=99106
Printed Date: 27 Aug 2025 at 9:01pm
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com

Topic: ASRock AM5 Official statement

Posted By: Xaltar
Subject: ASRock AM5 Official statement
Date Posted: 25 Feb 2025 at 8:03pm

ASRock has released an official statement regarding issues with AM5 motherboards
and select Ryzen 9000 series CPUs.

ASRock wrote:

TAIPEI, Taiwan, 25th February, 2025 - ASRock®, a global leader in motherboards,
graphics cards, mini PCs, power supplies, and gaming monitors, has observed
reports on Reddit from users experiencing unexpected boot issues and error
codes when using ASRock AM5 motherboards paired with minority proportion of AMD
Ryzen 9000 series processors. To enhance user experience, ASRock promptly
released the latest 3.20 Beta BIOS for its AM5 series motherboards, further
improving AMD Ryzen 9000 series processors boot issues.

Users can download and install the BIOS from the official ASRock website or use
the BIOS Flashback function on their motherboard for a quick update. ASRock
also promises to continue enhancing the compatibility of its products.

For the latest AM5 motherboard BIOS (ongoing updates), please visit the ASRock official website:

https://www.asrock.com/support/index.asp?cat=bBIOS" rel="nofollow - https://www.asrock.com/support/index.asp?cat=bBIOS

Any users experiencing these issues should keep an eye on their product download
page for BIOS updates. I have been assured that ASRock is working hard to address
these issues and is dedicated to ensuring the stability and compatibility of it's
products.

AM5 + Ryzen 9000 series users can open support tickets with ASRock Tech Support here:

https://tw.asrock.com/events/tsd.asp" rel="nofollow - https://tw.asrock.com/events/tsd.asp

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Replies:

Posted By: pyrotiger
Date Posted: 21 Aug 2025 at 2:50am

I submitted a ticket regarding my board being defective upon arrival with one of the VRM's not being aligned correctly. I have heard nothing back from anyone in TS about this