AMD Motherboards - AB350 Gaming K4 problem with 970 PRO M.2

Print Page | Close Window

AB350 Gaming K4 problem with 970 PRO M.2

Printed From: ASRock.com
Category: Technical Support
Forum Name: AMD Motherboards
Forum Description: Question about ASRock AMD motherboards
URL: https://forum.asrock.com/forum_posts.asp?TID=9947
Printed Date: 22 Jul 2025 at 6:28pm
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com

Topic: AB350 Gaming K4 problem with 970 PRO M.2

Posted By: fpM956kG
Subject: AB350 Gaming K4 problem with 970 PRO M.2
Date Posted: 19 Oct 2018 at 11:28am

" rel="nofollow - Dear All,

when I connect 970 to the board, boot up system only get a black screen.

But when I remove M.2 disk, everything returns to normal.

What?�s problem?

Pls help, thank.

Replies:

Posted By: ASRock_TSD
Date Posted: 19 Oct 2018 at 12:16pm

Dear fpM956kG,

Greetings, this is ASRock TSD.

Here are some suggestions for verifying:

1. Since Samsung 970 is an NVMe type M.2, please install it to M.2_1 slot.

(If installed to M.2_2 slot, it will not work due to M.2_2 slot only supports SATA type M.2)

2. Since M.2_1 slot share lanes with PCIE4, please do not plug any device to PCIE4 slot.

3. Please plug only one stick memory to each slot by turns to verify.

Thanks!

All the best,

ASRock TSD