Intel Motherboards - AsRock Z370 Pro4 / M.2 not working

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AsRock Z370 Pro4 / M.2 not working

Printed From: ASRock.com
Category: Technical Support
Forum Name: Intel Motherboards
Forum Description: Question about ASRock Intel Motherboards
URL: https://forum.asrock.com/forum_posts.asp?TID=9958
Printed Date: 07 Aug 2025 at 10:20pm
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com

Topic: AsRock Z370 Pro4 / M.2 not working

Posted By: Daven
Subject: AsRock Z370 Pro4 / M.2 not working
Date Posted: 20 Oct 2018 at 2:26pm

hello everyone,

i searched the internet for a solution and tried several of them and i don't know what further step i can take:

got a samsung evo 970 in the m.2 slot and it shows the ssd in uefi and also in windows in the device manager. but i can't access it. I don't want to boot from it just use it for saving files.

Thanks for your help

Daven

Replies:

Posted By: ASRock_TSD
Date Posted: 23 Oct 2018 at 10:17am

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Dear Daven,

Thank you for choosing ASRock.

Regarding your case, because the SSD can be recognized at UEFI/BIOS properly, the SSD should work fine.

Please try to format the SSD from the disk manager.

Yours truly,

ASRock TSD