AMD Motherboards - X870E Nova: Ethernet adapter does not appear

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X870E Nova: Ethernet adapter does not appear

Printed From: ASRock.com
Category: Technical Support
Forum Name: AMD Motherboards
Forum Description: Question about ASRock AMD motherboards
URL: https://forum.asrock.com/forum_posts.asp?TID=99665
Printed Date: 18 Jul 2025 at 5:56pm
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com

Topic: X870E Nova: Ethernet adapter does not appear

Posted By: Tanador
Subject: X870E Nova: Ethernet adapter does not appear
Date Posted: 02 Mar 2025 at 1:49am

Hello.

The internet adapter is enabled in BIOS, but it is not shown in device manager, making it impossible to install.

I have tried:

- Windows 10 and Windows 11

- Bios 3.15, 3.16 and 3.20

- Disconnect PSU for several minutes

-Clear CMOS

For what it's worth, let me say that there is no led on in the internet port, and I have tried with the network cable connected and disconnected.

Please, help.

Replies:

Posted By: eccential
Date Posted: 02 Mar 2025 at 7:55pm

Does anything show up in Device Manager at all, with a ? mark, indicating the device is missing the driver?

It might show up in "Network adapters" or in "Other devices."
If it shows up there, then it's likely a driver issue, but if it doesn't show up at all, then it's likely a hardware problem.

Posted By: Tanador
Date Posted: 04 Mar 2025 at 10:25am

Thank you, I had already checked everything you suggested. I have processed the RMA, it seems to be a hardware problem.