AMD Motherboards - Motherboard with USB sound card problem

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Motherboard with USB sound card problem

Printed From: ASRock.com
Category: Technical Support
Forum Name: AMD Motherboards
Forum Description: Question about ASRock AMD motherboards
URL: https://forum.asrock.com/forum_posts.asp?TID=9975
Printed Date: 04 Nov 2025 at 11:29am
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com

Topic: Motherboard with USB sound card problem

Posted By: Gladius
Subject: Motherboard with USB sound card problem
Date Posted: 22 Oct 2018 at 12:47pm

Hey guys,

I connect the AudioQuest DragonFly Red USB Sound Card to the USB port on ab350M

When I surfing on the Internet, then start distortion from the movement of the mouse or keyboard.

It also happens on playing game, and the sound shout by the background.

Tell me how to prevent from it.

thanks!

Replies:

Posted By: ASRock_TSD
Date Posted: 22 Oct 2018 at 3:24pm

Dear Gladius,

Greetings, this is ASRock TSD.

Regarding your question, here are some suggestions for verifying:

1. Please plug the USB sound card to different USB ports to verify.

2. Please remove the USB sound card to observe if the sound will disappear.

3. Please remove the system disk and try to use mouse and keyboard and then observe if the sound will appear under BIOS.

4. Please refer to the user manual from the link below to clear CMOS. (Please shut down the AC power)

http://asrock.pc.cdn.bitgravity.com/Manual/AB350M.pdf%3F%20%3F%20%3F%20%3F%3F" rel="nofollow - http://asrock.pc.cdn.bitgravity.com/Manual/AB350M.pdf

Thanks!

All the best,

ASRock TSD