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B450 pro4 IO errors on external HDDs

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garagedrive View Drop Down
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    Posted: 4 hours 44 minutes ago at 7:32pm
after applying KB5083769, USB3.0 external USB HDDs don't work properly. They often show I/O errors.
HDDs are safe. I've confirmed them connecting them to internal SATA ports.
I've also changed HDD cases, and the problem remains.

mobo B450 pro4
BIOS 10.60 (latest)
Windows 11 home 25H2 latest windows updates applied
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Xaltar Quote  Post ReplyReply Direct Link To This Post Posted: 4 hours 27 minutes ago at 7:49pm
I would recommend updating your chipset/all in one drivers. I find that most often
windows updates break things then AMD releases a new driver package to fix them
again.
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Post Options Post Options   Thanks (0) Thanks(0)   Quote garagedrive Quote  Post ReplyReply Direct Link To This Post Posted: 4 hours 1 minutes ago at 8:15pm
already re-installed latest AMD chiset driver, 8.02.18.557. Unfortunately problem remains.
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Xaltar Quote  Post ReplyReply Direct Link To This Post Posted: 1 hour 2 minutes ago at 11:14pm
And these drives worked without error prior to the windows update? More often than
not, IO errors on external drives come down to either bad cables or bad drives.
If you have ruled out the drives then the next thing to rule out is the cables.

External HDDs are incredibly sensitive to cable length and voltage drop. We had
another forum member complaining about similar issues a few months back. In the
end it turned out that they had replaced their case and were trying to use the
front panel USB ports to connect their drives. It had worked fine in the old case
because the front panel headers used short cables to connect to the motherboard
but the new case used much longer cables and it was causing too much voltage droop.
We were back and forth troubleshooting for quite some time before figuring it out.

Try the drives connected to rear IO USB ports using shorter cables and see if that
clears it up.

If not then try a live linux distro on a USB drive and see if you get errors under
linux to rule out the windows update itself as being the issue. You will likely
need to use a linux drive testing tool.
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