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Nroeder4 View Drop Down
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Joined: 07 May 2017
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    Posted: 07 May 2017 at 3:51pm
Hello and thanks for reading. Wondering if anyone else was having some issues with realtek? My problem started with a screeching distortion sound in the headphones. I couldn't get the mic to work no playback. After messing around with settings disabling certain things messing with volume controls I got the mic to work. The problem is its really quite amd if I turn it up at all the distortion gets bad. Ive tried installing uninstall then reinstalling and same thing. Only clue I have is when hitting troubleshoot it says generic audio driver. Not sure if this is mobo problem or case prob. Any help would be greatly appreciated.
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Prodif View Drop Down
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Originally posted by Nroeder4 Nroeder4 wrote:

Hello and thanks for reading. Wondering if anyone else was having some issues with realtek? My problem started with a screeching distortion sound in the headphones. I couldn't get the mic to work no playback. After messing around with settings disabling certain things messing with volume controls I got the mic to work. The problem is its really quite amd if I turn it up at all the distortion gets bad. Ive tried installing uninstall then reinstalling and same thing. Only clue I have is when hitting troubleshoot it says generic audio driver. Not sure if this is mobo problem or case prob. Any help would be greatly appreciated.

What version Windows? 7/8.1/10 1607/1703 ..
What version Realtek audio driver ? http://station-drivers.com/index.php?option=com_remository&Itemid=352&func=select&id=532&lang=en
AMD chipset drivers - Supports Windows 10/8.1/7
http://support.amd.com/en-us/download/chipset?os=Windows+10+-+64


Edited by Prodif - 07 May 2017 at 7:46pm
ASRock x370 Taichi (bios v2.36) / Ryzen-1800X / Crucial CT16G4DFD824A x2 / GPU: AMD R9 NANO / SSD NVMe Samsung 960 PRO MZ-V6P1T0BW (M.2) / HDD SATA 3TB x6 / PSU: Corsair AX860i
ps. RedDragon, by AG
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Nroeder4 View Drop Down
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Points: 5 		Post Options Post Options   Thanks (0) Thanks(0)   Quote Nroeder4 Quote  Post ReplyReply Direct Link To This Post Posted: 07 May 2017 at 9:57pm
I have windows 10 and the last driver I tried was the one directly from the asrock site under my motherboard
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Catweasel View Drop Down
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Hey,

I'm having a similar issue.

I'm experiencing the same symptoms only from the front headphone & microphone jacks. 
I haven't narrowed it down to the headers or the case cables / jacks.
As an FYI, my case is a phanteks enthoo evolv.

I can confirm though, that the audio & microphone work as expected when plugged directly into the back of the motherboard.
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Nroeder4 View Drop Down
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Points: 5 		Post Options Post Options   Thanks (0) Thanks(0)   Quote Nroeder4 Quote  Post ReplyReply Direct Link To This Post Posted: 10 May 2017 at 1:40am
I wish my back ports worked unfortunately I had to go buy a sound card to fix the issue. I could have exchanged it out but taking it all apart again was worth the price of a new sound card lol.
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datonyb View Drop Down
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Points: 3139 		Post Options Post Options   Thanks (0) Thanks(0)   Quote datonyb Quote  Post ReplyReply Direct Link To This Post Posted: 10 May 2017 at 2:46am
try changinf the setting in bios
it can be either HD or ac97

i remember when i first tried my fornt ports it was awful
i mean un -usable with distortion etc
[url=https://valid.x86.fr/jpg250][/url]

3800X, powercolor reddevil vega64, gskill tridentz3866, taichix370, evga750watt gold
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Catweasel View Drop Down
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Thanks, but I have tried that.

Interesting enough, basically no change between HD and ac97 for me...

Potentially bad bios / bad flash?
Can someone pls check and see if there is a difference when they toggle the setting?

Thanks in advance.
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wardog View Drop Down
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Points: 6447 		Post Options Post Options   Thanks (0) Thanks(0)   Quote wardog Quote  Post ReplyReply Direct Link To This Post Posted: 10 May 2017 at 1:34pm
Dunno if the newer Realtek drivers will help but.........

http://www.realtek.com.tw/downloads/downloadsView.aspx?Langid=1&PNid=14&PFid=24&Level=4&Conn=3
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Catweasel View Drop Down
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Ok... really interesting.

I flashed the bios with 2.2 (just noticed 2.3 is just released btw), and this fixed the issue wth the front jacks.

Very happy now, and thanks for all the suggestions.
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Xaltar View Drop Down
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Joined: 16 May 2015
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Points: 25043 		Post Options Post Options   Thanks (0) Thanks(0)   Quote Xaltar Quote  Post ReplyReply Direct Link To This Post Posted: 10 May 2017 at 3:57pm
Glad to hear it, thank you for being so patient Thumbs Up
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