Z370M Pro4

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   Hello,
I've bought the following new hardware:

-ASRock Z370M Pro4
- Intel Core i7-8700
- 2x 8 GB Kit G.Skill DDR4 3200 CL14

Hardware which I still owned (working properly):

- MSI GTX 1080 Ti
- Be Quiet! Dark Power Pro P10 550 W

Issue: I have no video output on my screen. I've tried another screen (booth with DisplayPort and HDMI).
The computer turns on (fans turning on, LEDs on the graphics card are on).

I've tried also the onboard GPU with HDMI. No video out.

What's the problem? Is the motherboard defect?

Thank's in advance for your help.

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dm3-chw Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 29 Oct 2017 Status: Offline Points: 3	Post Options Post Reply Quote dm3-chw Report Post Thanks(0) Quote Reply Topic: Z370M Pro4 Posted: 29 Oct 2017 at 3:30am
	Hello, I've bought the following new hardware: -ASRock Z370M Pro4 - Intel Core i7-8700 - 2x 8 GB Kit G.Skill DDR4 3200 CL14 Hardware which I still owned (working properly): - MSI GTX 1080 Ti - Be Quiet! Dark Power Pro P10 550 W Issue: I have no video output on my screen. I've tried another screen (booth with DisplayPort and HDMI). The computer turns on (fans turning on, LEDs on the graphics card are on). I've tried also the onboard GPU with HDMI. No video out. What's the problem? Is the motherboard defect? Thank's in advance for your help.

ASRock_TSD Members Profile Send Private Message Find Members Posts Add to Buddy List ASRock_Official Joined: 20 Mar 2015 Status: Offline Points: 8937	Post Options Post Reply Quote ASRock_TSD Report Post Thanks(0) Quote Reply Posted: 03 Nov 2017 at 11:02am
	Dear Dm3-chw, Thank you for choosing ASRock. Regarding your case, we provide some suggestions to try: 1. Clear CMOS to load BIOS default. Please check user manual p19 to clear CMOS. http://asrock.pc.cdn.bitgravity.com/Manual/Z370M%20Pro4.pdf 2. Please check power supply is plug properly and power supply switch is on. 3. Only install CPU and one stick memory to check if the system can boot into BIOS properly. 4. Please try to install one stick memory at A1, B1, A2 and B2 slot to check if the system can boot into BIOS properly. 5. Reinstall CPU and check if CPU socket pin is fine. 6. If it is possible, please change another CPU or DRAM to check if the system can boot into BIOS properly. Thank you! Yours truly, ASRock TSD

Tonaccus Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 09 Jul 2018 Location: Colorado Status: Offline Points: 5	Post Options Post Reply Quote Tonaccus Report Post Thanks(0) Quote Reply Posted: 09 Jul 2018 at 2:43am
	I had the same problem, I did as you suggested, and nothing. I even tried to use no ram to get the warning beeps, and got nothing. Please help