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Bug - AB350 Pro4 F11 boot menu corrupt |
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G-Force 
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Joined: 03 Oct 2017 Status: Offline Points: 9 |
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 Topic: Bug - AB350 Pro4 F11 boot menu corruptPosted: 19 Nov 2017 at 12:10am |
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The AB350 Pro4 has a really annoying F11 boot menu bug. I use my PC with both Windows and Linux, and I dual boot via the F11 menu so I don't have to deal with bootloaders failing after each Windows 10 update.
Anyway, the F11 boot menu visually corrupts itself and does not allow me to select an option when there are too many entries in the boot menu. I don't know how much entries, but I do know that when the CSM is enabled the menu just can't be used. Workaround for now is to disable the CSM so there are only UEFI options showing. But in a case where I need legacy BIOS support this would not be an option. Can ASRock please take a look at this and try to fix it? I think it has been a bug in more of your motherboards with the UEFI BIOS so I think it's time to fix it. Thanks in advance. Found an image online of the exact same issue, with a different board. For the AB350 Pro4, it's exactly this...  |
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MisterJ
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Joined: 19 Apr 2017 Status: Offline Points: 1097 |
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Posted: 19 Nov 2017 at 12:32am |
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G-Force, this is a user forum and you are hard pressed to see an ASRock employee here. I suggest this is a problem with your MB and recommend you open a support ticket and see if an RMA is appropriate. I guess it is possible that another user would have your problem. Here is something similar: http://forum.asrock.com/forum_posts.asp?TID=6609&KW=korean&PID=39354&title=x399-fatal1ty-temperature-sensors-wrong-stays-on#39354
Maybe some of the same characters. Enjoy, John. |
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Fat1 X399 Pro Gaming, TR 1950X, RAID0 3xSamsung SSD 960 EVO, G.SKILL FlareX F4-3200C14Q-32GFX, Win 10 x64 Pro, Enermx Platimax 850, Enermx Liqtech TR4 CPU Cooler, Radeon RX580, BIOS 2.00, 2xHDDs WD
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ScomComputers
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Joined: 15 Sep 2017 Location: Heaven Status: Offline Points: 7 |
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Posted: 19 Nov 2017 at 6:12pm |
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This is what I have, but only since the new bios! ***x370 Gaming X***Bios 3.40***  |
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datonyb
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Joined: 11 Apr 2017 Location: London U.K. Status: Offline Points: 3139 |
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Posted: 19 Nov 2017 at 7:05pm |
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on the taichi forum at overclockers a guy called chew (works alongside amd and is a tester for some asrock bios ) mentioned sometimes the bios updates are leaving traces of last bios inbedded he has started using the dos flash method instead of internet/usb flash but i think (cant recall 100%) he said its only when he was flashing 'back' to earlier bios maybe this is a sympton of such traces from last bios ? |
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[url=https://valid.x86.fr/jpg250]
 [/url]3800X, powercolor reddevil vega64, gskill tridentz3866, taichix370, evga750watt gold |
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ScomComputers
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Posted: 20 Nov 2017 at 12:36am |
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MisterJ
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Posted: 20 Nov 2017 at 12:59am |
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ScomComputers and G-Force, both of you need to open a ticket with ASRock Tech Support - ASAP! Something is very bad wrong when the BIOS is getting corrupted when updated! Immediate action is required! Remember, this is a user forum and almost no one represents ASRock - I surely do NOT! Enjoy, John.
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Fat1 X399 Pro Gaming, TR 1950X, RAID0 3xSamsung SSD 960 EVO, G.SKILL FlareX F4-3200C14Q-32GFX, Win 10 x64 Pro, Enermx Platimax 850, Enermx Liqtech TR4 CPU Cooler, Radeon RX580, BIOS 2.00, 2xHDDs WD
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Asingo
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Joined: 02 Jul 2017 Status: Offline Points: 111 |
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Posted: 20 Nov 2017 at 8:05pm |
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ScomComputers
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Posted: 20 Nov 2017 at 9:36pm |
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Asingo opens you a ticket with ASRock Tech Support - ASAP, I've already done it!  |
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Asingo
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Posted: 20 Nov 2017 at 10:15pm |
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Is it really necessary to do this ASAP and directly in Asrock? Since X370 K4 is EOL what board would they give me? X370 Gaming X which is worse that x370 K4? I was thinking that I RMA in my local store so that I can refund money or choose something other like x370 Taichi....
I have his problem around 1-2 month, what problem can can it cause? First I asked here about this long time ago but I did get no right answer how to solve it. Edited by Asingo - 20 Nov 2017 at 10:17pm |
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ScomComputers
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Posted: 21 Nov 2017 at 8:37pm |
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I'll send it back to the store and get the money back, that's it!  |
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