Issues with ab350m Pro4 and NVMe drive

Message Topic Search Topic Options Post Reply Create New Topic Printable Version Translate Topic

   Hello,
I recently bought a ryzen 3 2200G, an asrock ab350m pro4 and an nvme drive, the Kingston A1000 but after trying in every possible way to install an OS (tried both win 10 and Linux) I believe that the two components are not compatible, anyone has experiences about this? 
Basically everytime I get one error or another saying that the system can't read from the drive, tried to install from pendrive and dvd, in mbr and gpt, with different OS and everything I could think of or find on the Web. Updated the bios to the latest version and even tried beta. 
The point is, everything works fine on an old ide hard drive, which is the one I'm using right now out of desperation (I didn't have a ssd to try). 
The nvme drive was installed in the main M.1 port. 

There's any chance that in the future I could see my drive supported by this mobo? 

Author	Message Topic Search Topic Options Post Reply Create New Topic Printable Version Translate Topic
Ghaman Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 19 Jun 2018 Status: Offline Points: 4	Post Options Post Reply Quote Ghaman Report Post Thanks(0) Quote Reply Topic: Issues with ab350m Pro4 and NVMe drive Posted: 19 Jun 2018 at 3:25am
	Hello, I recently bought a ryzen 3 2200G, an asrock ab350m pro4 and an nvme drive, the Kingston A1000 but after trying in every possible way to install an OS (tried both win 10 and Linux) I believe that the two components are not compatible, anyone has experiences about this? Basically everytime I get one error or another saying that the system can't read from the drive, tried to install from pendrive and dvd, in mbr and gpt, with different OS and everything I could think of or find on the Web. Updated the bios to the latest version and even tried beta. The point is, everything works fine on an old ide hard drive, which is the one I'm using right now out of desperation (I didn't have a ssd to try). The nvme drive was installed in the main M.1 port. There's any chance that in the future I could see my drive supported by this mobo?

CamNielsen Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 23 Feb 2018 Status: Offline Points: 24	Post Options Post Reply Quote CamNielsen Report Post Thanks(0) Quote Reply Posted: 22 Jun 2018 at 6:13am
	I had issues with a Samsung 960 Pro and this particular MoBo without really ever finding a solution. Worst part was that even after install and boot to the SSD it would still fail to boot on occassion meaning that the error/fix was somehow not repeatable. Shelved the CPU for a while (been super busy with work) - but am going to get back to it this evening I believe. Hopefully there have been some updates to firmware to help me but given that you are experiencing the same issues I imagine a MoBo upgrade is probably the best solution
	Ryzen 7 1700X AB350 Pro4 ATX Trident Z 16GB (2x8) Samsung 960 PRO 512GB Toshiba P300 3.5 TB 7200 RPM Asus - GeForce GTX 1060 6GB Windows 10 Pro OEM 64-bit

ecornwell Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 21 Jun 2018 Status: Offline Points: 7	Post Options Post Reply Quote ecornwell Report Post Thanks(0) Quote Reply Posted: 22 Jun 2018 at 7:15am
	I was trying to get one running with the AB350 Gaming ITX/AC and having a similar issue. I could never get it to boot right with the NVMe PCIe installed. If I removed it, it would boot quickly but with it installed it would seem to hang. With the NVMe installed, I could never get windows to finish a boot, the board would restart or shutoff. It was recommended I RMA the board and now I'm thinking I may be better off getting something else.

scotsman Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 22 Jun 2018 Location: NSW, Australia Status: Offline Points: 1	Post Options Post Reply Quote scotsman Report Post Thanks(0) Quote Reply Posted: 22 Jun 2018 at 9:00pm
	I just built a new HTPC with the AB350M Pro 4, 2400g, and Samsung 970 Evo 256gb M.2. It went flawlessly. I had no issues installing Windows on it or anything. it's been running perfectly.

gizmic Members Profile Send Private Message Find Members Posts Add to Buddy List Groupie Joined: 13 Jun 2018 Location: Hong Kong Status: Offline Points: 677	Post Options Post Reply Quote gizmic Report Post Thanks(0) Quote Reply Posted: 25 Jun 2018 at 11:51am
	if it hangs on the windows loading ring it sounds like a raid/ahci mode or ide mode problem to me


Ghaman Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 19 Jun 2018 Status: Offline Points: 4	Post Options Post Reply Quote Ghaman Report Post Thanks(0) Quote Reply Posted: 10 Aug 2018 at 12:59am
	Still impossible to make it work even after latest 4.90 bios update, do you think there's any chance to get some actually official support or I should just change HD and resign to have it not working? It seems impossible to me to have issues like this without any solution.