Onboard Network problem??selectFont=Font

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   Dear Nayeli,

Greetings, this is ASRock TSD.

In regards to this case, we have some suggestions for you to verify:

1. Please enter the BIOS setup and press [F9] to load BIOS default setting.

2. Uninstall the Intel driver by below methods:
a. From control panel > program
b. From Device Manager > right click the Network adapter to uninstall LAN driver.

After uninstall the driver, please restart the system and reinstall below LAN driver to verify.
http://asrock.pc.cdn.bitgravity.com/Drivers/Intel/LAN/Intel_Lan(v21.1).zip

3. If possible, please fresh install a Windows 10 OS and test with inbox LAN driver to verify.

Thanks!

All the best,
ASRock TSD

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ASRock_TSD Members Profile Send Private Message Find Members Posts Add to Buddy List ASRock_Official Joined: 20 Mar 2015 Status: Offline Points: 8907	Post Options Post Reply Quote ASRock_TSD Report Post Thanks(0) Quote Reply Topic: Onboard Network problem??selectFont=Font Posted: 19 Jul 2019 at 7:17pm
	Dear Nayeli, Greetings, this is ASRock TSD. In regards to this case, we have some suggestions for you to verify: 1. Please enter the BIOS setup and press [F9] to load BIOS default setting. 2. Uninstall the Intel driver by below methods: a. From control panel > program b. From Device Manager > right click the Network adapter to uninstall LAN driver. After uninstall the driver, please restart the system and reinstall below LAN driver to verify. http://asrock.pc.cdn.bitgravity.com/Drivers/Intel/LAN/Intel_Lan(v21.1).zip 3. If possible, please fresh install a Windows 10 OS and test with inbox LAN driver to verify. Thanks! All the best, ASRock TSD

gizmic Members Profile Send Private Message Find Members Posts Add to Buddy List Groupie Joined: 13 Jun 2018 Location: Hong Kong Status: Offline Points: 677	Post Options Post Reply Quote gizmic Report Post Thanks(0) Quote Reply Posted: 19 Jul 2019 at 6:58pm
	how are you testing 100Mb. the board should have 1000Mb speeds it neeeds to be supported on both sides. are we talking about transfers / internet speed / connection rate


Nayeli Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 11 Nov 2017 Status: Offline Points: 17	Post Options Post Reply Quote Nayeli Report Post Thanks(0) Quote Reply Posted: 19 Jul 2019 at 6:31pm
	Hello guys, My X370 itx/ac network port cannot pass 100Mbit using win10 OS. i have tried Cat5E and Cat6 cables, same result. I just get this board this week but the LAN issue is really annoying. Maybe it is a fault motherboard?