Z370 extreme4 issues with pcie-2 slot

Message Topic Search Topic Options Post Reply Create New Topic Printable Version Translate Topic

   Dear Toms100,

Thanks for posting your query to ASRock forum.
A great place to find answers. 

Regarding your question about x16 slot only runs x2, please try the suggestions below:
1. Please clear CMOS and try. To clear CMOS, please refer to page.8,9,20 in the following link:
   http://asrock.pc.cdn.bitgravity.com/Manual/Z370%20Extreme4.pdf
2. Kindly install the newest graphics card driver and try.
3. If possible, please try with a different CPU.
4. Kindly try by updating the BIOS to 3.10.

If it still will not work, the slot might need to be checked, kindly contact your motherboard distributor for further assistance. 

With thanks,
ASRock TSD

Edited by ASRock_TSD - 31 Dec 2019 at 12:15pm

Author	Message Topic Search Topic Options Post Reply Create New Topic Printable Version Translate Topic
ASRock_TSD Members Profile Send Private Message Find Members Posts Add to Buddy List ASRock_Official Joined: 20 Mar 2015 Status: Offline Points: 8907	Post Options Post Reply Quote ASRock_TSD Report Post Thanks(0) Quote Reply Topic: Z370 extreme4 issues with pcie-2 slot Posted: 31 Dec 2019 at 12:15pm
	Dear Toms100, Thanks for posting your query to ASRock forum. A great place to find answers. Regarding your question about x16 slot only runs x2, please try the suggestions below: 1. Please clear CMOS and try. To clear CMOS, please refer to page.8,9,20 in the following link: http://asrock.pc.cdn.bitgravity.com/Manual/Z370%20Extreme4.pdf 2. Kindly install the newest graphics card driver and try. 3. If possible, please try with a different CPU. 4. Kindly try by updating the BIOS to 3.10. If it still will not work, the slot might need to be checked, kindly contact your motherboard distributor for further assistance. With thanks, ASRock TSD Edited by ASRock_TSD - 31 Dec 2019 at 12:15pm

toms100 Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 28 Dec 2019 Status: Offline Points: 3	Post Options Post Reply Quote toms100 Report Post Thanks(0) Quote Reply Posted: 28 Dec 2019 at 5:47am
	Hello i have problem with pice-2 slot it wont run my video card at x16 it only runs x2, right now i am using pcie-4 slot coz it runs my card to x8 any suggestions what should i do to get my card to x16? My specs I7-8700K 16GB 3200Mhz Ram Gtx 1080 Ti