ASRock.com Homepage
Forum Home Forum Home > Technical Support > AMD Motherboards
  New Posts New Posts RSS Feed - ASRock Fatal1ty B450 Gaming ITX/ac keeps waking up
  FAQ FAQ  Forum Search Search  Events   Register Register  Login Login

ASRock Fatal1ty B450 Gaming ITX/ac keeps waking up

 Post Reply Post Reply
Author
Message Reverse Sort Order
gguevara View Drop Down
Newbie
Newbie
Avatar

Joined: 08 Mar 2020
Location: US
Status: Offline
Points: 4
Post Options Post Options   Thanks (0) Thanks(0)   Quote gguevara Quote  Post ReplyReply Direct Link To This Post Topic: ASRock Fatal1ty B450 Gaming ITX/ac keeps waking up
    Posted: 08 Mar 2020 at 1:57pm
BTW - I forgot to mention my PC configuration:
Windows 10 64bit - v1903 (OS Build 18362.657)
AMD Ryzen 1600
16GB Ram (G.Skill F4-3200C16-8GTZRX for AMD)
250GB Samsung SSD 960 EVO NVMe (for the OS and apps)
500GB Samsung SSD 860 EVO (for current working files)
500GB Seagate FireCuda SSHD (ST500LX025 - for archiving old files and media)
Zotac GeForce GTX 1060 6GB AMP Edition
Connected to internet via ethernet wire

Nothing else that is out of the ordinary. Standard gaming mouse / Standard webcam / HP network printer / Samsung 2k 21:9 curved monitor. Honestly, I don't   even game that much (a little Fortnite, and a little Roblox with my kids).

Other than the random waking up issue, this machine is great. But it's driving me crazy that I can't fix it. I'm about to just erase and reinstall everything. But I don't know if after all that trouble of reinstalling everything, if it will even resolve the issue.

Please help - thanks
Back to Top
gguevara View Drop Down
Newbie
Newbie
Avatar

Joined: 08 Mar 2020
Location: US
Status: Offline
Points: 4
Post Options Post Options   Thanks (0) Thanks(0)   Quote gguevara Quote  Post ReplyReply Direct Link To This Post Posted: 08 Mar 2020 at 1:18pm
Hello,

My ASRock Fatal1ty B450 Gaming ITX/ac keeps waking up from sleep. I have tried pretty much everything. When I run a "power cfg -lastwake" in cmd, I get the following:

C:\Users>powercfg -lastwake
Wake History Count - 1
Wake History [0]
Wake Source Count - 1
Wake Source [0]
    Type: Device
    Instance Path: PCI\VEN_1022&DEV_43D5&SUBSYS_43D01849&REV_01\4&288c77c7&0&000B
    Friendly Name: AMD USB 3.10 eXtensible Host Controller - 1.10 (Microsoft)
    Description: USB xHCI Compliant Host Controller
    Manufacturer: Generic USB xHCI Host Controller

There is nothing connected to this USB port. I even made sure to go into Device Manager for this AMD USB 3.10 eXtensible Host Controller - 1.10 (Microsoft) - and in the Power Management tab I made sure to uncheck-box the "Allow this device to wake the computer." And I even check-boxed the "Allow the computer to turn off this device to save power. It still wakes up from sleep randomly, many times.

When I run a "powercfg -devicequery wake_armed" in cmd I get the following (to see a list of devices that can wake up my computer from sleep mode):

C:\Users>powercfg -devicequery wake_armed
HID Keyboard Device
HID Keyboard Device (001)
HID Keyboard Device (002)
HID Keyboard Device (003)
HID Keyboard Device (004)

I know it shows many keyboard devices, but that's just the way my gaming keyboard works. I know for a fact that it is not my keyboard causing the motherboard to wake up. This is because the issues was happening before I even purchased this gaming keyboard (I had a standard normal Kensington, and Dell keyboard).

Can you please please help me with this. I have search this forum and many other forums, and many other people have this issue. Some might have resolved it but never posted the solution, or it was a solution that I already tried that did not work for me.

Thanks,
ggee
Back to Top
 Post Reply Post Reply
  Share Topic   

Forum Jump Forum Permissions View Drop Down

Forum Software by Web Wiz Forums® version 12.04
Copyright ©2001-2021 Web Wiz Ltd.

This page was generated in 0.063 seconds.