(Solved)ASRock RX6800 Challenger Poor Performance

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   There you will find the direct link to the bios for your challenger : https://www.asrock.com/Graphics-Card/AMD/Radeon%20RX%206800%20Challenger%20Pro%2016G%20OC/index.asp#BIOS

I have follow the advised from asrock, flashed the bios, then undervolted the gpu. the result is clear : I had first a TimeSpy score (graphic) of 11500, now i'm at 15900. The result let me speechless.

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IamNutReal Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 11 May 2021 Location: Amsterdam Status: Offline Points: 95	Post Options Post Reply Quote IamNutReal Report Post Thanks(0) Quote Reply Topic: (Solved)ASRock RX6800 Challenger Poor Performance Posted: 12 May 2021 at 10:56pm
	There you will find the direct link to the bios for your challenger : https://www.asrock.com/Graphics-Card/AMD/Radeon%20RX%206800%20Challenger%20Pro%2016G%20OC/index.asp#BIOS I have follow the advised from asrock, flashed the bios, then undervolted the gpu. the result is clear : I had first a TimeSpy score (graphic) of 11500, now i'm at 15900. The result let me speechless.

siropo Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 30 Jan 2021 Status: Offline Points: 50	Post Options Post Reply Quote siropo Report Post Thanks(0) Quote Reply Posted: 12 May 2021 at 10:44pm
	Thank you for the reply. Can you please, send me a link to the BIOS?

IamNutReal Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 11 May 2021 Location: Amsterdam Status: Offline Points: 95	Post Options Post Reply Quote IamNutReal Report Post Thanks(0) Quote Reply Posted: 12 May 2021 at 10:35pm
	Good afternoon Siropo, I hope to come with good news. I've been looking a lot on how to increase the performance to reach the average for the rx 6800. It appear that Asrock released a new Bios version (L.04) which is fixing the issues. I've switch from 11k (time spy benchmark) to 14.5k at stock, without undervolting/OC. You just have to update/flash the bios of the Gpu and there it is ! Let me know if it fix you problem, it is working a way better now on my RX 6800 Phantom Gaming OC.

IamNutReal Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 11 May 2021 Location: Amsterdam Status: Offline Points: 95	Post Options Post Reply Quote IamNutReal Report Post Thanks(0) Quote Reply Posted: 11 May 2021 at 7:33pm
	Even if the rx 6800 still working well, it is kind of a shame to get as much difference compare to the other brand. I choosed the Asrock to go with the MB x570 but I did not expect that to be honest. I will continue to look if there is anything that I can do to solve this but this is a disappointment haha

siropo Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 30 Jan 2021 Status: Offline Points: 50	Post Options Post Reply Quote siropo Report Post Thanks(0) Quote Reply Posted: 11 May 2021 at 7:03pm
	yes, only the Asrock RX 6800 models are -15% worse in performance compared to the other brands and the reference card score. You can see this in the 3D mark software, userbechmak scores, and games comparison.

IamNutReal Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 11 May 2021 Location: Amsterdam Status: Offline Points: 95	Post Options Post Reply Quote IamNutReal Report Post Thanks(0) Quote Reply Posted: 11 May 2021 at 6:59pm
	Hi Siropo, Thank you for the quick answer ! What I don't get is when you compare the benchmark, there is an average and a best score from other poeple, so it means it is not all the rx 6800 but maybe the one from Asrock?

siropo Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 30 Jan 2021 Status: Offline Points: 50	Post Options Post Reply Quote siropo Report Post Thanks(0) Quote Reply Posted: 11 May 2021 at 4:51pm
	I think that all owners of these models have this performance issue and most people just don't know. I'm mining with the card and because the profit of mining is still high I keep the card. When the mining prices drop I will send it for reclamation

IamNutReal Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 11 May 2021 Location: Amsterdam Status: Offline Points: 95	Post Options Post Reply Quote IamNutReal Report Post Thanks(0) Quote Reply Posted: 11 May 2021 at 4:43pm
	Hello guys, i'm actually having the same situation as your and wanted to know if you figured out where does the problem come from so far? Thanks.

siropo Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 30 Jan 2021 Status: Offline Points: 50	Post Options Post Reply Quote siropo Report Post Thanks(0) Quote Reply Posted: 01 Mar 2021 at 3:40pm
	I suggest that all ASRock RX 6800 models have the same performance issue with the clock speed. I measure the results in 3D mark as well and the results are also 15% less than the average score and this is for all ASRock RX 6800 models and everyone can verify this. As you can see on the first screenshot my average clock speed is only 1745 Mhz even with overclocking. On the second picture, you can see that the average score of RX 6800 is 13886 and mine is 12681 which is 15% less. Please, it will be usefully if more people do the test and confirm that.

picmanjoe Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 17 Jan 2021 Location: Georgia, USA Status: Offline Points: 5	Post Options Post Reply Quote picmanjoe Report Post Thanks(0) Quote Reply Posted: 01 Mar 2021 at 9:13am
	OK, so I RMA'd the card. At first they said they'd issue a refund and I said please just send me another card. Their response? Don't know when we'll be getting more in. I said at least test the card and they said OK. The card came back "unstable" and they just cut me a check even though I gave them several options to help me out as I'm dead in the water with a card. Fortunately I lucked out on 3060 launch day and and have an EVGA 3060 XC Gaming coming this week. Not where I want to be, but at least I'll be operational if/until the queue gets me a 3060 ti or 3070. I am also in the queue for a 3080 but I don't have the PSU for it. If you dm me I'd be happy to keep in touch when/if I get notified to buy. So lesson learned with ASRock: during this time of limited supply, don't count on getting a replacement when you RMA a card. It was not good customer care at all. Kind of glad I'm moving on from ASRock, especially with the apparently generally poor performance on benchmarks.