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Ryzen 7 1700 stuck at 1.5GHz on default settings

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brucer View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote brucer Quote  Post ReplyReply Direct Link To This Post Topic: Ryzen 7 1700 stuck at 1.5GHz on default settings
    Posted: 20 Sep 2017 at 9:42am
I had the exact same issue with a Fatality X370 Professional Gaming...  its likely the way you set the vcore voltage, at least that is what it was for me.. When i set my vcore voltage in both locations (top and down towards the bottom) I got the same as you were getting, like 1550mhz.... 

When I overclocked using the p-states it worked fine..

After overclocking with the p-states,  I went back and set my overclock the conventional way one would overclock...  I used the top frequency and top vcore setting only and it worked fine..  I used 1.350 vcore, the voltage setting on down the page was set to auto but I changed the cpu llc to level4..  It worked as intended...

 I'm running a stable 3.9ghz at 1.35 to 1.376 volts..

 I think i'm going to go back to the p-state overclock though.. I like that better because of the down clock, seems like it used a bit less voltage also..


Edited by brucer - 21 Sep 2017 at 6:22am
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Post Options Post Options   Thanks (0) Thanks(0)   Quote parsec Quote  Post ReplyReply Direct Link To This Post Posted: 20 Sep 2017 at 9:38am
Originally posted by ryzen_from_the_dead ryzen_from_the_dead wrote:

Thanks everyone for the help!

I haven't been online since I tore down the computer to try to fix it. I grabbed the fastest to get Micro-ATX AM4 motherboard I could find (ASUS PRIME B350M-A) and switched to that. There was also a tiny bit of thermal paste spillage potentially reaching one pin, but I guess it's more likely that the ASRock motherboard was faulty.

Anyway after getting the build running again it reached 3.0GHz and the benchmarks match the baseline!

CPU-Z benchmark at reference


As predicted above, TIM on a CPU pin. Not one other post about a Ryzen CPU running at 1/2 it's rated clock speed in the forum. I've never seen my Ryzen 1700X at 1.5GHz with C6 enabled.

But of course, it was the board... Pinch

How do mother board manufactures stay in business? Confused
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Post Options Post Options   Thanks (0) Thanks(0)   Quote wardog Quote  Post ReplyReply Direct Link To This Post Posted: 20 Sep 2017 at 9:05am
Originally posted by ryzen_from_the_dead ryzen_from_the_dead wrote:

There was also a tiny bit of thermal paste spillage potentially reaching one pin, but I guess it's more likely that the ASRock motherboard was faulty.


Na. The ASRock MB is/was most likely good still, depending on if anything shorted out by the TIM connecting a processor pin.


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Post Options Post Options   Thanks (0) Thanks(0)   Quote ryzen_from_the_dead Quote  Post ReplyReply Direct Link To This Post Posted: 20 Sep 2017 at 3:22am
Thanks everyone for the help!

I haven't been online since I tore down the computer to try to fix it. I grabbed the fastest to get Micro-ATX AM4 motherboard I could find (ASUS PRIME B350M-A) and switched to that. There was also a tiny bit of thermal paste spillage potentially reaching one pin, but I guess it's more likely that the ASRock motherboard was faulty.

Anyway after getting the build running again it reached 3.0GHz and the benchmarks match the baseline!

CPU-Z benchmark at reference
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Post Options Post Options   Thanks (0) Thanks(0)   Quote datonyb Quote  Post ReplyReply Direct Link To This Post Posted: 19 Sep 2017 at 7:09am
im guessing here as much as anyone

because its a strange fault

but the internet has one option for this stuck speed being thermal throttle

it seems this 1550mhz is ryzens 'pullback' speed hence why i suggested it might be something to do with this mate
[url=https://valid.x86.fr/jpg250][/url]

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Post Options Post Options   Thanks (0) Thanks(0)   Quote Xaltar Quote  Post ReplyReply Direct Link To This Post Posted: 19 Sep 2017 at 4:58am
It could be something like a loose VRM heatsink but 1500mhz is very specific. Thermal throttling wouldn't likely be stuck to a set frequency unless the sensor was stuck at a specific value (possible I guess). My money is on either bent pin/s, thermal compound spill or a faulty socket. 

On most (all?) CPUs you can usually pin mod to change a wide variety of things ranging from voltage, dual channel memory (force single channel) to BCLK and multiplier. A bent pin or otherwise poor connection could easily account for a fixed 15x multiplier. 

It is definitely worth checking the VRM heatsinks to make sure they are properly fitted and making proper contact with the VRMs. I don't think that is the cause but worth checking none the less. 
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Post Options Post Options   Thanks (0) Thanks(0)   Quote datonyb Quote  Post ReplyReply Direct Link To This Post Posted: 19 Sep 2017 at 3:41am
could it be a dodgy temp sender on cpu or board

causing thermal throttle when theres no need ?
[url=https://valid.x86.fr/jpg250][/url]

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Post Options Post Options   Thanks (0) Thanks(0)   Quote Xaltar Quote  Post ReplyReply Direct Link To This Post Posted: 19 Sep 2017 at 2:52am
Check the CPU for bent pins, it looks like you have largely ruled out software/drivers/UEFI. It sounds to me like either the CPU isn't properly seated or there a is a bent pin (or more). Check carefully for any missing/bent pins, missing pins can be hard to spot. 

If the pins are fine then reseat the CPU and make sure it is properly secured. Also check for any thermal paste overflow that could be shorting components on the board/CPU (if the thermal paste is conductive or capacitive).

Let us know how it goes.
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Post Options Post Options   Thanks (0) Thanks(0)   Quote ryzen_from_the_dead Quote  Post ReplyReply Direct Link To This Post Posted: 19 Sep 2017 at 2:28am
I tried to downgrade the bios to 2.5 and same problem...

Next up: Reinstalling windows and then changing the motherboard!
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Post Options Post Options   Thanks (0) Thanks(0)   Quote datonyb Quote  Post ReplyReply Direct Link To This Post Posted: 18 Sep 2017 at 11:00pm
right it seems listed problems and solutions are

thermal throttling (you should be ok)
buggy bios in relation to voltages and ryzen crapping itself

solution for you ?
try either bios version 3 or bios version 2.5

please remember to reset all bios back to stock/default first
and perform the flash in bios NOT windows
[url=https://valid.x86.fr/jpg250][/url]

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