Black screen, no USB working, fans running

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   Did you ever find a solution to your "Black screen, no USB working, fans running" problem you posted? I am asking because I am having the exact same problem. I have tried re-flashing the bios, although I haven't tried with DOS version yet.

While I've come across a number of posts regarding ASROCK motherboard issues and bios updates, and also issues with AMD drivers, this was the one I saw that looked like it most fit what I saw with my computer (and fit very closely). The funny thing is, I'm in Iowa too. The only reason I mention that is I suppose there could be a very small possibility that there is some common virus floating around a local network in the area that causes the same computer problem, although that seems pretty low probability and I'm just grasping at straws at this point.

At this point I'm about ready to give up (it was several months ago the problem first started), and I've tried everything I can think of (other than the DOS version) that doesn't require me buying new parts. It's still under warranty, but I have to pay for shipping, and my guess is that when I send it to them they'll claim it is a software issue (if they can't very easily determine what the hardware issue is and it's cheap for them to replace), so I'm not inclined to ship it to them. I know I won't ever by another computer from CyberPower PC, this didn't even last half a year.

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jparcel Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 11 May 2020 Location: Iowa Status: Offline Points: 1	Post Options Post Reply Quote jparcel Report Post Thanks(0) Quote Reply Topic: Black screen, no USB working, fans running Posted: 11 May 2020 at 10:00pm
	Did you ever find a solution to your "Black screen, no USB working, fans running" problem you posted? I am asking because I am having the exact same problem. I have tried re-flashing the bios, although I haven't tried with DOS version yet. While I've come across a number of posts regarding ASROCK motherboard issues and bios updates, and also issues with AMD drivers, this was the one I saw that looked like it most fit what I saw with my computer (and fit very closely). The funny thing is, I'm in Iowa too. The only reason I mention that is I suppose there could be a very small possibility that there is some common virus floating around a local network in the area that causes the same computer problem, although that seems pretty low probability and I'm just grasping at straws at this point. At this point I'm about ready to give up (it was several months ago the problem first started), and I've tried everything I can think of (other than the DOS version) that doesn't require me buying new parts. It's still under warranty, but I have to pay for shipping, and my guess is that when I send it to them they'll claim it is a software issue (if they can't very easily determine what the hardware issue is and it's cheap for them to replace), so I'm not inclined to ship it to them. I know I won't ever by another computer from CyberPower PC, this didn't even last half a year.

flv Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 24 Dec 2017 Status: Offline Points: 13	Post Options Post Reply Quote flv Report Post Thanks(0) Quote Reply Posted: 06 Jan 2018 at 6:16pm
	I had clear CMOS with the board reset jumper. The read USB key problem is disappared; it is the microSD USB reader that don't work. Whit a new USB reader and I new USB data key I haven't problems. I had tested different BIOS version; I still have black screen problem sometimes when I start PC and frequently freeze. I have changed the GPU, I have inserted a Geeforce 210 but with this one I have always black screen. I have tested same GPU with a Intel PC and it works perfectly. The Pro 4 mobo have 2 PCI-E slots; which must I use? Is it indifferent to use one or the other? mihaistaretu which slot PCI-E do you use? mihaistaretu quale slot usi?mihaistaretu which slot do you use? Detected language : English Ho inserito un Geeforce 210 ma con questo ho sempre uno schermo nero.I have inserted a Geeforce 210 but with this one I have always black screen. Detected language : English Edited by flv - 07 Jan 2018 at 7:21pm

zlobster Members Profile Send Private Message Find Members Posts Add to Buddy List Groupie Joined: 02 Sep 2017 Status: Offline Points: 403	Post Options Post Reply Quote zlobster Report Post Thanks(0) Quote Reply Posted: 25 Dec 2017 at 11:13pm
	Best way to reset the CMOS is, with the battery taken out. Then disconnect the PSU power cable (230V or 110V, or whatever it is), move the jumper to CLR, press the PWR_BTN on the chassis for 10s, revert the jumper, put the battery and the PSU cable. Don't worry for your English here. My Mandarin and Hungarian are still a bit rusty but who cares? :D
	1700X ZP-B1 (stock); X370 Taichi (UEFI 3.10); 16GB F4-3200C14-8GFX XMP; 256GB 960 EVO; RX 580 NITRO+ 8GB

flv Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 24 Dec 2017 Status: Offline Points: 13	Post Options Post Reply Quote flv Report Post Thanks(0) Quote Reply Posted: 25 Dec 2017 at 9:12pm
	Ok. Can I reset Bios with reset jumper instad of battery taken out? It is difficult to access to battery. I will try. Thank you. PS. Thanks for the new forum topic; excuse me for my poor english. Aprirò un nuovo argomento del forum per chiedere se possiamo ottenere le ultime versioni DOS.I'll open a new forum topic to ask if we can get the latest DOS versions. Detected language : English Edited by flv - 25 Dec 2017 at 9:17pm

zlobster Members Profile Send Private Message Find Members Posts Add to Buddy List Groupie Joined: 02 Sep 2017 Status: Offline Points: 403	Post Options Post Reply Quote zlobster Report Post Thanks(0) Quote Reply Posted: 25 Dec 2017 at 8:16pm
	Hmm, you're right. Only 3.0 is listed for DOS... I'll open a new forum topic to ask if we can get the latest DOS versions. Try this: clear the CMOS with the battery taken out; DOS-flash 3.0; restart; clear CMOS again; Instant Flash P3.30. Restart; clear CMOS again; install Win 10 anew.
	1700X ZP-B1 (stock); X370 Taichi (UEFI 3.10); 16GB F4-3200C14-8GFX XMP; 256GB 960 EVO; RX 580 NITRO+ 8GB

flv Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 24 Dec 2017 Status: Offline Points: 13	Post Options Post Reply Quote flv Report Post Thanks(0) Quote Reply Posted: 25 Dec 2017 at 5:26am
	There is only 3.0 version in DOS format; the Instant Flash aren't OK? Do I need to downgrade to 3.0 DOS? The PSU is this one! The defauld of A320M is disabled (power saving disabled). Thanks. Forma DOSDOS form Detected language : English MOBO: ASRock A320M Pro4 Micro ATX CPU: AMD Ryzen 3 1200 quad-core Memory: 8GB DDR4-3200 HyperX Predator HX432C16PB3K2/8 GPU: ATI Radeon HD4350 512Mb 1 fan HDD: SanDisk Plus SSD 120 GB 2,5" Sata III PSU: EVGA 500 W1 80+ WHITE 500W OS: Windows 10 pro 64bit 3,5 "7,2k3.5" 7.2k Detected language : English Edited by flv - 25 Dec 2017 at 5:52pm

zlobster Members Profile Send Private Message Find Members Posts Add to Buddy List Groupie Joined: 02 Sep 2017 Status: Offline Points: 403	Post Options Post Reply Quote zlobster Report Post Thanks(0) Quote Reply Posted: 25 Dec 2017 at 3:06am
	Please check here: http://forum.asrock.com/forum_posts.asp?TID=6843&title=bios-for-a320m Reverting from newer to older UEFI requires a DOS re-flash! C states require a compatible PSU. They are basically telling the PSU to enter a low-power state.
	1700X ZP-B1 (stock); X370 Taichi (UEFI 3.10); 16GB F4-3200C14-8GFX XMP; 256GB 960 EVO; RX 580 NITRO+ 8GB

flv Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 24 Dec 2017 Status: Offline Points: 13	Post Options Post Reply Quote flv Report Post Thanks(0) Quote Reply Posted: 25 Dec 2017 at 1:42am
	Update UEFI to while version? 3.30 is stable or not? How can I update if PC don't start and mobo don't read the USB keys? Quando mi ero abbassato da 4,10 a 3,30, lo avevo gi?When I had downgraded from 4.10 to 3.30 I had already Detected language : English When I had downgraded from 4.10 to 3.30 I had already reset settings to default! What's the C-States? I had already changed the PSU, from Delta to EVGA 550W. I will try. Thanks Edited by flv - 25 Dec 2017 at 1:54am

zlobster Members Profile Send Private Message Find Members Posts Add to Buddy List Groupie Joined: 02 Sep 2017 Status: Offline Points: 403	Post Options Post Reply Quote zlobster Report Post Thanks(0) Quote Reply Posted: 24 Dec 2017 at 11:34pm
	1. update UEFI AND reset CMOS 2. try with all UEFI settings @ default 3. fresh install of Win 10 4. install AMD chipset drivers 5. disable C-states 6. try different PSU 7. check Win 10 error logs to see what errors are you getting before crashes 8. bake a live Linux USB and fiddle around for a few hours to see if you have crashes as well
	1700X ZP-B1 (stock); X370 Taichi (UEFI 3.10); 16GB F4-3200C14-8GFX XMP; 256GB 960 EVO; RX 580 NITRO+ 8GB

flv Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 24 Dec 2017 Status: Offline Points: 13	Post Options Post Reply Quote flv Report Post Thanks(0) Quote Reply Posted: 24 Dec 2017 at 8:57pm
	Same mobo, same CPU same problems. Which mobo BIOS version have you installed? I had problems with 3.10 but now with 4.10 and the subsequent downgrade has worsened Edited by flv - 25 Dec 2017 at 5:54pm