Fatal1ty AB350 Gaming-ITX/ac Bricked BIOS Update

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   No contact from ASRock AT ALL, despite 3 trouble tickets and an email.

I sent the board back and I'm replacing it with a Gigabyte. Never again.

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RecceDG Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 30 Mar 2018 Status: Offline Points: 5	Post Options Post Reply Quote RecceDG Report Post Thanks(0) Quote Reply Topic: Fatal1ty AB350 Gaming-ITX/ac Bricked BIOS Update Posted: 10 Apr 2018 at 10:02am
	No contact from ASRock AT ALL, despite 3 trouble tickets and an email. I sent the board back and I'm replacing it with a Gigabyte. Never again.

RecceDG Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 30 Mar 2018 Status: Offline Points: 5	Post Options Post Reply Quote RecceDG Report Post Thanks(0) Quote Reply Posted: 02 Apr 2018 at 11:10pm
	Nothing has worked. Currently waiting on ASRock to answer my trouble ticket.

cristy6100 Members Profile Send Private Message Find Members Posts Add to Buddy List Groupie Joined: 15 Mar 2018 Location: Romania Status: Offline Points: 269	Post Options Post Reply Quote cristy6100 Report Post Thanks(0) Quote Reply Posted: 30 Mar 2018 at 6:03am
	You can also try this when it post loops: When the Fans start to spin faster just after boot, press the reset button for 2 sec. then release, wait 2 sec then press again (every time just as the Fans ramp up) do this 4 times, then the 5th time press the power button until forced off, then power on again and wait, it should boot. If it does not, try as I mentioned above with other memory module, if still no boot your best bet is Warranty from the retailer or RMA Edited by cristy6100 - 30 Mar 2018 at 6:05am

cristy6100 Members Profile Send Private Message Find Members Posts Add to Buddy List Groupie Joined: 15 Mar 2018 Location: Romania Status: Offline Points: 269	Post Options Post Reply Quote cristy6100 Report Post Thanks(0) Quote Reply Posted: 30 Mar 2018 at 5:58am
	Wait about 3-4 post loops, if the loops are with power on for 3-4 seconds then full shutdown then again power on its the Memory Training function, it should boot after, if not try with other DDR4 memory. It sounds like a memory incompatibility, many people have problems with G-Skill memory with latest bios releases, AGESA 1.0.0.2 was released 2 days ago, it might fix these problems and others when it becomes available from ASRock, but seeing that you cant boot the system with current memory you will need to install some other type of DDR4, I never had problems with Corsair LPX DDR4 not booting on the AM4 platform Edited by cristy6100 - 30 Mar 2018 at 6:01am

kerberos_20 Members Profile Send Private Message Find Members Posts Add to Buddy List Senior Member Joined: 06 Dec 2017 Location: czech republic Status: Offline Points: 3657	Post Options Post Reply Quote kerberos_20 Report Post Thanks(0) Quote Reply Posted: 30 Mar 2018 at 5:18am
	flashing bios always takes some sort of risk, u should avoid it if u have no issue. next time load bios defaults then flash. u can try to reset cmos with unpluged battery or hit few time reset button when powered on with 1secon intervals until it beeps, once it beeps, hit reset 2 times more so it will beep 3times in total, this should bypass recovery capsule (which can also have some bad data) if nothing helps, RMA your board
	userbenchmark

RecceDG Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 30 Mar 2018 Status: Offline Points: 5	Post Options Post Reply Quote RecceDG Report Post Thanks(0) Quote Reply Posted: 30 Mar 2018 at 4:40am
	So I built myself a system with a Fatal1ty AB350 Gaming-ITX/ac, a Ryzen 5 2400G, and 16Gb of GSkill FlareX 3200 RAM. Power up the system, endless POST loop. Pulled one of the RAM sticks, get the BIOS screen. Power down, re-insert RAM, seems to seat a little deeper. Power up, get BIOS screen. Set RAM to 3200, reboot. System comes up at 3200 RAM. Awesome! Connect hard drive that has Windows 10 on it. Machine boots. Start downloading drivers. Check BIOS version and I have 4.40, so I grab 4.51 at the same time. That gets loaded on a USB stick. Install a bunch of drivers, reboot machine. F6 for QuickFlash, and it finds the BIOS file on the stick. Install it, and it gets to 100% complete and says to reboot machine. Reboot, and get endless POST loop. No BIOS screen. Pull and reseat memory. Try all variations of 1 and 2 sticks in various slots. No change. Use reset CMOS jumper. No change. Again pull and try different RAM sticks. No change. Looks like it is bricked. What the hell ASRock? I specifically gave you a shot over my usual go-to brand because of the NPP.... How do I get this fixed?