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Z370 Extreme 4 - GFX card not running at 16x

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Xaltar View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Xaltar Quote  Post ReplyReply Direct Link To This Post Topic: Z370 Extreme 4 - GFX card not running at 16x
    Posted: 13 Apr 2018 at 4:23am
Thanks for letting us know and good call sending both the board and CPU back. It really could be either so better both than the wrong part Wink

Good luck with the replacements, let us know how it works out Thumbs Up


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Post Options Post Options   Thanks (0) Thanks(0)   Quote johnnyw Quote  Post ReplyReply Direct Link To This Post Posted: 13 Apr 2018 at 1:30am
Quick update. Send the parts back to the shop some days ago, today got email from them that parts are faulty and they send the replacement motherboard and cpu for me. They didnt describe was it mobo or cpu or even both, but it was hardware fault anyway.

I hope the new parts works, kind of sucks to buy new hardware via post just to find them faulty.


Edited by johnnyw - 13 Apr 2018 at 1:33am
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Post Options Post Options   Thanks (0) Thanks(0)   Quote johnnyw Quote  Post ReplyReply Direct Link To This Post Posted: 08 Apr 2018 at 2:16pm
No other cards/PCI-E devices plugged in. If i plug gfx card to the primary x16 slot (closest to cpu) it runs at x8 3.0 instead of x16, if i plug it to secodary x16 slot it runs only at x4 speed.

I have now tested it with 3 different gfx card which are all verified to work on other systems, and behaviour is same with all of those. Allready filled RMA form to the shop i bought the mobo & cpu as either of those is faulty.


Edited by johnnyw - 08 Apr 2018 at 5:35pm
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Post Options Post Options   Thanks (0) Thanks(0)   Quote badbri Quote  Post ReplyReply Direct Link To This Post Posted: 08 Apr 2018 at 12:16am
Do you have ANY other PCIe cards plugged in besides the Gfx card ? If you do.. which PCIe slot is it in ?
https://www.passmark.com/baselines/V9/display.php?id=99573335296
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Post Options Post Options   Thanks (0) Thanks(0)   Quote johnnyw Quote  Post ReplyReply Direct Link To This Post Posted: 06 Apr 2018 at 9:59am
Well as non native english speaker i could of probably describe it better, didnt mean anything bad. But really case fans or cpu cooler shouldnt really have impact to PCI-E lane speeds.
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Post Options Post Options   Thanks (0) Thanks(0)   Quote wardog Quote  Post ReplyReply Direct Link To This Post Posted: 06 Apr 2018 at 5:35am
Relevant huh? ok then............
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Post Options Post Options   Thanks (0) Thanks(0)   Quote johnnyw Quote  Post ReplyReply Direct Link To This Post Posted: 06 Apr 2018 at 4:03am
EVO is normal 2.5" SSD, Gfx card is Asus gtx 1080 strix A "non ti". Yes 8pin is plugged as is every other cable, dont think system would even start if 8pin wouldnt be plugged in :)

All the relevant hardware is mentioned at the opening post. Top of those Fractal Define C case, 3x case fans and noctua D14 cpu cooler.

Ram kit is: CMK16GX4M2B3000C15




Edited by johnnyw - 06 Apr 2018 at 4:09am
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Post Options Post Options   Thanks (0) Thanks(0)   Quote wardog Quote  Post ReplyReply Direct Link To This Post Posted: 06 Apr 2018 at 3:44am
If that EVO is m.2, which slot/port is it secured into?
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Post Options Post Options   Thanks (0) Thanks(0)   Quote wardog Quote  Post ReplyReply Direct Link To This Post Posted: 06 Apr 2018 at 3:42am
Johnny,

The hardware you list in your 1st post. This is with only that listed installed?

The EVO. Is it M.2 or 2.5"?

Memory. Kit number please.

You do have all 8 pins powered on the 8-pin ATX from the psu correct?

1080 or 1080ti?


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Post Options Post Options   Thanks (0) Thanks(0)   Quote johnnyw Quote  Post ReplyReply Direct Link To This Post Posted: 06 Apr 2018 at 3:12am
Yes it changes from x8 1.1 to x8 3.0. Even tried with friends R9 390 gfx card today and still had same problem, so i guess either mobo or cpu is faulty.
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