Poor WRX80 Creator R2.0 BIOS

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   I'm pretty disappointed with the BIOS on this ~$900 board. I know it's a fairly recent piece of hardware for which ASRock still might be working out bugs, but there a noticeable lack of features and issues which I've encountered using it.

1. The system will not boot when custom SecureBoot keys are used requiring a BIOS reset (loaded from within UEFI). Factory keys are fine.
2. The SPI TMP 2.0 is not detected by the BIOS (it's an ASRock TPM).
3. There is no AMD SEV/SME support despite AMD Threadrippers supporting it (5955WX in this case). https://www.amd.com/en/processors/ryzen-threadripper-pro : see 'AMD Memory Guard'.
4. Where is Pre-boot DMA protection?
5. Where are the thunderbolt security levels?

I've also submitted support tickets with ASRock and never gotten any response. This is really quite unacceptable for such an expensive board.

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BCH Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 23 Jan 2023 Status: Offline Points: 85	Post Options Post Reply Quote BCH Report Post Thanks(0) Quote Reply Topic: Poor WRX80 Creator R2.0 BIOS Posted: 18 Jun 2023 at 8:58am
	I'm pretty disappointed with the BIOS on this ~$900 board. I know it's a fairly recent piece of hardware for which ASRock still might be working out bugs, but there a noticeable lack of features and issues which I've encountered using it. 1. The system will not boot when custom SecureBoot keys are used requiring a BIOS reset (loaded from within UEFI). Factory keys are fine. 2. The SPI TMP 2.0 is not detected by the BIOS (it's an ASRock TPM). 3. There is no AMD SEV/SME support despite AMD Threadrippers supporting it (5955WX in this case). https://www.amd.com/en/processors/ryzen-threadripper-pro : see 'AMD Memory Guard'. 4. Where is Pre-boot DMA protection? 5. Where are the thunderbolt security levels? I've also submitted support tickets with ASRock and never gotten any response. This is really quite unacceptable for such an expensive board.

Xaltar Members Profile Send Private Message Find Members Posts Add to Buddy List Moderator Group Joined: 16 May 2015 Location: Europe Status: Offline Points: 25298	Post Options Post Reply Quote Xaltar Report Post Thanks(0) Quote Reply Posted: 18 Jun 2023 at 11:49pm
	When you sent support tickets did you receive the automated confirmation response ? Sometimes ASRock's replies (including the automated ones) end up in the spam folder.


BCH Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 23 Jan 2023 Status: Offline Points: 85	Post Options Post Reply Quote BCH Report Post Thanks(0) Quote Reply Posted: 19 Jun 2023 at 4:49am
	Yeah I've always gotten the confirmations.

Xaltar Members Profile Send Private Message Find Members Posts Add to Buddy List Moderator Group Joined: 16 May 2015 Location: Europe Status: Offline Points: 25298	Post Options Post Reply Quote Xaltar Report Post Thanks(0) Quote Reply Posted: 19 Jun 2023 at 2:47pm
	How long has it been since you submitted the first ticket? It can take a while sometimes for ASRock to get back to you. If you submitted during Computex it's also possible your ticket got lost in the frenzy to prepare for it.


BCH Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 23 Jan 2023 Status: Offline Points: 85	Post Options Post Reply Quote BCH Report Post Thanks(0) Quote Reply Posted: 20 Jun 2023 at 3:21am
	I submitted a SEV/SME ticket back in January, for which they told me the BIOS didn't support it and to "wait for an update". I also submitted a ticket the Secure Boot issue in February and never got a response. I recently submitted a ticket about the lack of thunderbolt security on the 16th and have yet to receive a response.

BCH Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 23 Jan 2023 Status: Offline Points: 85	Post Options Post Reply Quote BCH Report Post Thanks(0) Quote Reply Posted: 22 Jun 2023 at 11:03am
	Just got a response for my thunderbolt ticket. They sent me a custom BIOS with DMA protection support (which essentially obsolesces the need for TB security levels). So +1 to ASRock for that. The other issue I really wish they would fix is SEV support though, as far as I know the other WRX80 boards all support it.