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ASRock 970 Performance

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Vodkaman View Drop Down
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    Posted: 10 Apr 2016 at 9:52am
I was using my computer last night playing an online golf game nothing the would use much CPU or RAM when my computer just shut down. I disconnected everything from motherboard still would not power up. I have an internal card reader that was showing power to its LEDs. The I disconnected power to the CPU the 8 pin connection and then I could power up fans would come on optical drive would spin front USB LEDs would light. Then I plugged the 8 pin connection back and would not restart. I then took out CPU and tried plugging connection back still nothing. I bought a  new PS and same thing with the new PS. NEWeGG shows a 3 year limited warranty on parts but this site is showing one year. I assume MB is dead dose anyone agree? Does anyone know what the real warranty is? Thanks for any help
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Vodkaman View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Vodkaman Quote  Post ReplyReply Direct Link To This Post Posted: 10 Apr 2016 at 10:02am
I figure I would add this info running this CPU

AMD FX-6300 Vishera 6-Core 3.5 GHz with 8G RAM running 1866

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parsec View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote parsec Quote  Post ReplyReply Direct Link To This Post Posted: 10 Apr 2016 at 1:00pm
If you haven't stripped down the PC to its bare essentials, do that first. That is, if any add on cards you use failed and are keeping the PC from starting. I know you said you disconnected everything from the PC, but then mentioned the internal card reader, so how much everything is, I'm not sure. Wink

But, from your description about removing the 8 pin CPU power cable, and then some fans would spin, hints that the CPU VRM stage may have failed. Having tried another PSU, makes me tend to agree the board may have failed.

Standard ASRock warranty is one year. If Newegg calls it three years, then try dealing with them for a replacement. ASRock prefers owners deal with the retailer first.
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Vodkaman View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Vodkaman Quote  Post ReplyReply Direct Link To This Post Posted: 10 Apr 2016 at 1:43pm
All drives were disconnected. SSD optical and internal card reader and video card also disconectted audio cable. It is just passed 1 year I bought it on 3/25/15 but did not put it together for another month after that. NEWEGG said it was not eligible for a return.
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porrohman View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote porrohman Quote  Post ReplyReply Direct Link To This Post Posted: 11 Apr 2016 at 3:44am
First rule of thumb is ALWAYS replace the power supply. Yep, you might see some LEDs come on, but that doesn't mean anything. Power supplies fail all the time and are a cheap replacement item.
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Nightbird Quote  Post ReplyReply Direct Link To This Post Posted: 11 Apr 2016 at 5:04am
Hi,
Vodkaman said : "I bought a  new PS and same thing with the new PS". Wink
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WKjun View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote WKjun Quote  Post ReplyReply Direct Link To This Post Posted: 14 Apr 2016 at 4:41pm
Hi!
 
What CPU cooler did you use?
 
Although me and others had a misery with boards of that series and the FX-9590, I am not surprised to hear the next breakdown with one of these.
The same problem I (my friend) had with this thing: sudden shutdown and the death of it.
 
Well, in the case you wanted to spare your time or discomfiture of a redundant replacement, I advise you to get it on the way of replacement. Generally your retailer should replace it without comment and by getting a new PSU to test it out, chances are good for a board defect. Hopefully you've got the CPU (and RAM) from the same retailer, so you could send it all back - it shouldn't be your problem what specific component is defective.


Edited by WKjun - 14 Apr 2016 at 4:42pm
PC1: FX-9590@def|290 |16GB@2133|Sabertooth 990FX R2.0
PC2: FX-8320@4.5|290 |16GB@2133| "
PC3: FX-9590@def|280X|16GB@2133| "
PC4: FX-9370@def|280X|16GB@2133| "
PC5: FX-6300@4.6|7950|16GB@1866|990FX-UD3
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