ASRock Fatal1ty B85 network connection issue

Message Topic Search Topic Options Post Reply Create New Topic Printable Version Translate Topic

I cannot for the life of me connect to the internet. My Killer E2200 
ethernet controller is not being recognized (shows up in devide manager 
under other devices as a yellow !). Under network adapters I have 
Microsoft Kernnel Debug Network Adapter. I have tried downloading 
drivers from my laptop to USB after doing a fresh install of Windows 8 
Pro but nothing seems to work with Windows 8.

Help would very much be appreciated!    

Author	Message Topic Search Topic Options Post Reply Create New Topic Printable Version Translate Topic
ianchesh Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 19 Jun 2016 Status: Offline Points: 12	Post Options Post Reply Quote ianchesh Report Post Thanks(0) Quote Reply Topic: ASRock Fatal1ty B85 network connection issue Posted: 19 Jun 2016 at 12:56am
	I cannot for the life of me connect to the internet. My Killer E2200 ethernet controller is not being recognized (shows up in devide manager under other devices as a yellow !). Under network adapters I have Microsoft Kernnel Debug Network Adapter. I have tried downloading drivers from my laptop to USB after doing a fresh install of Windows 8 Pro but nothing seems to work with Windows 8. Help would very much be appreciated!

Xaltar Members Profile Send Private Message Find Members Posts Add to Buddy List Moderator Group Joined: 16 May 2015 Location: Europe Status: Online Points: 30733	Post Options Post Reply Quote Xaltar Report Post Thanks(0) Quote Reply Posted: 19 Jun 2016 at 1:18am
	This is the download page for your board's Windows 8 drivers. I would download and install version: 1.1.56.1651 of the LAN driver. It has a small icon that says "LAN" with 2 connected PCs behind it.


ianchesh Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 19 Jun 2016 Status: Offline Points: 12	Post Options Post Reply Quote ianchesh Report Post Thanks(0) Quote Reply Posted: 19 Jun 2016 at 2:49am
	I tried installing those drivers and it said it wasn't compatable with Windows 8. :(

ianchesh Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 19 Jun 2016 Status: Offline Points: 12	Post Options Post Reply Quote ianchesh Report Post Thanks(0) Quote Reply Posted: 19 Jun 2016 at 2:56am
	Just tried it again, message I get once I attempt to start the install is, "This installation does not support Windows 8." The header says, "Unsupported Operating System Detected."

Xaltar Members Profile Send Private Message Find Members Posts Add to Buddy List Moderator Group Joined: 16 May 2015 Location: Europe Status: Online Points: 30733	Post Options Post Reply Quote Xaltar Report Post Thanks(0) Quote Reply Posted: 19 Jun 2016 at 12:09pm
	Windows 8 comes in 32 bit and 64 bit versions, make sure you are installing the correct version.


ianchesh Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 19 Jun 2016 Status: Offline Points: 12	Post Options Post Reply Quote ianchesh Report Post Thanks(0) Quote Reply Posted: 19 Jun 2016 at 12:22pm
	Just double checked, I have the 64-bit OS installed and my PC is 64-bit, x64-based processor. It's i5-4570 CPU @ 3.20GHz w/ 16 GB RAM incase you need that info. I ordered a PCI Network Adaptor incase the onboard one is bad. Should be here in a few days. I'd still love to try to sort out the issue though. Thank you so much for all the help so far!

Xaltar Members Profile Send Private Message Find Members Posts Add to Buddy List Moderator Group Joined: 16 May 2015 Location: Europe Status: Online Points: 30733	Post Options Post Reply Quote Xaltar Report Post Thanks(0) Quote Reply Posted: 19 Jun 2016 at 12:27pm
	Try installing version 1.1.52.1451. The other download may be mislabeled and actually be for the 32bit OS. Given you are getting "This installation does not support Windows 8." I don't think it is the LAN adapter, ,more likely just the wrong driver.


ianchesh Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 19 Jun 2016 Status: Offline Points: 12	Post Options Post Reply Quote ianchesh Report Post Thanks(0) Quote Reply Posted: 20 Jun 2016 at 1:20am
	I did that one as well. Same issue with it says it doesn't work with Windows 8.

ianchesh Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 19 Jun 2016 Status: Offline Points: 12	Post Options Post Reply Quote ianchesh Report Post Thanks(0) Quote Reply Posted: 21 Jun 2016 at 9:48am
	I'm just waiting for my new PCI network adaptor to show up now.

parsec Members Profile Send Private Message Find Members Posts Add to Buddy List Moderator Group Joined: 04 May 2015 Location: USA Status: Offline Points: 4996	Post Options Post Reply Quote parsec Report Post Thanks(0) Quote Reply Posted: 21 Jun 2016 at 12:58pm
	Did you notice the Installation guide link in the description of the Killer LAN driver? I know it refers to Windows 10, but worth a look: http://www.asrock.com/support/note/KillerLan(v1.1.52.1451).pdf Otherwise, the drivers suggested by Xaltar are the same ones supplied with other ASRock boards that use the Qualcomm^® Atheros^® Killer??E2200 Series LAN chip. You didn't disable it in BIOS for some reason? What error is shown in Device Manager for the E2200 LAN chip?