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Veghcs1973 View Drop Down
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    Posted: 26 Jan 2025 at 11:12pm
Hello everyone
I recently bought an asrock extreme4 B550 motherboard, installed an AMD Ryzen 9 5900X processor, transferred the Kingston KF436C18BBK2/64 from my previous PC
64GB (32GB 4G x 64-Bit x 2 pcs.)
DDR4-3600 CL18 288-Pin DIMM Kit DDR4 Dram, my problem is that if I install them in dual channel configuration, they do not work and immediately generate a 0d error, and from there I cannot go further to the bios menu with any known method, and so it is impossible to manually configure them, in the A1 A2 socket in single channel mode they work perfectly
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NDRE28 View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote NDRE28 Quote  Post ReplyReply Direct Link To This Post Posted: 27 Jan 2025 at 8:31pm
Originally posted by Veghcs1973 Veghcs1973 wrote:

Hello everyone
I recently bought an asrock extreme4 B550 motherboard, installed an AMD Ryzen 9 5900X processor, transferred the Kingston KF436C18BBK2/64 from my previous PC
64GB (32GB 4G x 64-Bit x 2 pcs.)
DDR4-3600 CL18 288-Pin DIMM Kit DDR4 Dram, my problem is that if I install them in dual channel configuration, they do not work and immediately generate a 0d error, and from there I cannot go further to the bios menu with any known method, and so it is impossible to manually configure them, in the A1 A2 socket in single channel mode they work perfectly


Hi!

What happens if you insert both DIMMs in channel B (B1 + B2)?

If it doesn't work with the DIMMs in channel B, you might have a damaged memory channel!

NOTE:
Do a CMOS reset before doing any change!
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Veghcs1973 View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Veghcs1973 Quote  Post ReplyReply Direct Link To This Post Posted: 27 Jan 2025 at 11:30pm
I've cleared the CMOS a few times, tried the B1 and B2 slots one by one, no results, again 0d error, well the motherboard is brand new, a few weeks old, even after the first assembly, the B1 and B2 slots didn't work, 0d error, it's not like the new motherboard I'm unpacking is malfunctioning
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Veghcs1973 View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Veghcs1973 Quote  Post ReplyReply Direct Link To This Post Posted: 28 Jan 2025 at 12:14am
I would rather guess that the motherboard cannot operate this DRAM in 3600 MHz dual channel mode. If possible, I will try a different type and a smaller 3200 MHz DRAM.
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Veghcs1973 View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Veghcs1973 Quote  Post ReplyReply Direct Link To This Post Posted: 06 Feb 2025 at 11:38pm
No matter what ram I put in slot B1 or B2, it immediately 0d error and does not work with any known method, but in slot A1 A2 everything works without error
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Xaltar View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Xaltar Quote  Post ReplyReply Direct Link To This Post Posted: Yesterday at 2:37am
It sounds like your 5900x might have a bad memory controller. The IMC (integrated
memory controller) is located on the CPU and has 2 channels, one for the A slots
and one for the B slots. If one of the channels is bad then the issue you are
experiencing would happen.

If you can, I would RMA that CPU. As one of the more expensive components in your
system I wouldn't take a risk on not returning it. Bad memory controllers are sadly
quite common failure points on new CPUs these days. Generally speaking, they either
arrive already failed out the box or fail very shortly after being set up. If
the system remains stable for a week or more it's unlikely you would encounter
an error with the IMC. I hope that makes sense. Basically the IMC fails at the
start or not at all.

Good luck.
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Veghcs1973 View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Veghcs1973 Quote  Post ReplyReply Direct Link To This Post Posted: 9 hours 38 minutes ago at 2:59am
What is the explanation for the fact that the motherboard, CPU and everything work perfectly and stably in single channel mode?
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NDRE28 View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote NDRE28 Quote  Post ReplyReply Direct Link To This Post Posted: 9 hours 24 minutes ago at 3:13am
Hi!

As I see it, just like Xaltar already said, it's one channel of the memory controller of the CPU that's faulty.
The other possibility is that the B channel of the motherboard is faulty.

I'd do this test, if possible, I'd replace the CPU with another one, to see if the problem gets solved.

If replacing the CPU doesn't solve the problem, then the problem is the motherboard.

(You could also take out your CPU, and use it on another motherboard, to see if it runs normally on that motherboard).
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Veghcs1973 View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Veghcs1973 Quote  Post ReplyReply Direct Link To This Post Posted: 9 hours 16 minutes ago at 3:21am
The problem is that everything is brand new, what are the chances that the new factory-packaged processor and motherboard are both defective?
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Veghcs1973 View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Veghcs1973 Quote  Post ReplyReply Direct Link To This Post Posted: 9 hours 10 minutes ago at 3:27am
If the processor is faulty or damaged, it will not work in any mode
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