ASRock.com Homepage
Forum Home Forum Home > Technical Support > AMD Motherboards
  New Posts New Posts RSS Feed - X870E Nova Wifi code 00
  FAQ FAQ  Forum Search Search  Events   Register Register  Login Login

X870E Nova Wifi code 00

 Post Reply Post Reply
Author
Message
melchizedek View Drop Down
Newbie
Newbie


Joined: 5 hours 56 minutes ago
Status: Online
Points: 30
Post Options Post Options   Thanks (0) Thanks(0)   Quote melchizedek Quote  Post ReplyReply Direct Link To This Post Topic: X870E Nova Wifi code 00
    Posted: 5 hours 49 minutes ago at 10:48am
Hello, I bought a system with an Asrock X870E Nova Wifi and everything worked great, however, after a month it suddenly powered off and now it doesn't POST and shows code 00. I can share more details if this isn't going to /dev/null. Thanks.
Back to Top
Xaltar View Drop Down
Moderator Group
Moderator Group
Avatar

Joined: 16 May 2015
Location: Europe
Status: Online
Points: 26783
Post Options Post Options   Thanks (0) Thanks(0)   Quote Xaltar Quote  Post ReplyReply Direct Link To This Post Posted: 3 hours 54 minutes ago at 12:43pm
Are you using a 9000 series X3D CPU?

Code 00 typically means CPU not found. You can try reseating the CPU as well as
double check your CPU 12v power connector.The issue could potentially be caused
by a dead or dying PSU.

If you are using an 9x00X3D then I would recommend you remove the CPU and check
it for any burned contact pads. If the CPU is damaged then you will want to
contact your retail outlet or AMD and begin the process of RMAing the CPU.
Once you receive a replacement you should then flash your BIOS to the latest
version. This isn't necessary if you are using a 7000 or 8000 series CPU however.

ASRock released an official statement on the 9kX3D issue here

A full list of your system specs would be helpful.
Back to Top
melchizedek View Drop Down
Newbie
Newbie


Joined: 5 hours 56 minutes ago
Status: Online
Points: 30
Post Options Post Options   Thanks (0) Thanks(0)   Quote melchizedek Quote  Post ReplyReply Direct Link To This Post Posted: 51 minutes ago at 3:46pm
Thank you Xaltar.

Yes I'm using a 9800X3D. I was dreading taking a look, but thankfully didn't notice any obvious burned contact pads. I'm no expert though and unfortunately the picture I took is terrible :(

https://pasteboard.co/n51yuvOCj7SS.jpg
https://pasteboard.co/4VdvRRqi78YZ.jpg

Reseating the CPU and power connectors didn't seem to help.

Seems like the most probable thing is the PSU, assuming I didn't assess the contact pads wrong. Currently the PSU is drawing 55W while displaying 00 and outputting nothing over HDMI.
Back to Top
Xaltar View Drop Down
Moderator Group
Moderator Group
Avatar

Joined: 16 May 2015
Location: Europe
Status: Online
Points: 26783
Post Options Post Options   Thanks (0) Thanks(0)   Quote Xaltar Quote  Post ReplyReply Direct Link To This Post Posted: 36 minutes ago at 4:01pm
Looks like there isn't any obvious burning there, which I suspect would be the case
if the CPU died as a result of the issue I linked. I feel like there should be some
discoloration of the substrate (green PCB) if there has been excessive heat around
the power delivery pins.

Try using this method to fully clear your CMOS and see
if that helps at all. If not, then see if you can get your hands on another PSU
to test with.

Good luck
Back to Top
 Post Reply Post Reply
  Share Topic   

Forum Jump Forum Permissions View Drop Down

Forum Software by Web Wiz Forums® version 12.04
Copyright ©2001-2021 Web Wiz Ltd.

This page was generated in 0.094 seconds.