x370 k4 EOL? |
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benb
Newbie Joined: 29 Jun 2017 Status: Offline Points: 11 |
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Posted: 01 Jul 2017 at 11:47am |
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Asrock you need to make it clear that there will be support for the x370 k4 board. EOL a board and not supporting or bad support going forward will make many never buy a Asrock board again.
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parsec
Moderator Group Joined: 04 May 2015 Location: USA Status: Offline Points: 4996 |
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What are you talking about? Where do you get the EOL thing from? (I answered your post in spite of the threat.) |
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Ricky
Newbie Joined: 25 Jun 2017 Status: Offline Points: 43 |
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http://forum.asrock.com/forum_posts.asp?TID=5331&PID=31566&title=x370-gaming-k4-new-bios-with-agesa-1006-out#31566 https://www.reddit.com/r/Amd/comments/6jlh6n/asrock_gaming_k4_x370_is_now_eol_as_stated_by/ http://forum.asrock.com/forum_posts.asp?TID=5331&PID=31832&title=x370-gaming-k4-new-bios-with-agesa-1006-out#31832 |
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Xaltar
Moderator Group Joined: 16 May 2015 Location: Europe Status: Offline Points: 25043 |
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Guys, EOL from a manufacturer is not the same as EOL with software. I don't know if the K4 is EOL or not, I have seen some evidence that it may be or will be soon but until ASRock themselves tell me this is the case I will not confirm or deny.
EOL from a hardware manufacturer simply means they will no longer be producing the product. If EOL meant no support for hardware no one would be able to update their BIOS once new models come out. Regardless of a product being EOL or not it will continue to receive support, I have seen users get a custom BIOS made for them on 10 year old boards. ASRock goes above and beyond for it's users, even when there is no profit to be had. Most board partners I have dealt with in the past have told me to upgrade if I want a certain feature or piece of hardware to work on an older platform. ASRock actually tries to accommodate you if it is possible and will give you suggestions for a reasonably priced upgrade if not. So, in a nutshell EOL for hardware = end of production run not end of support. Maybe they should change the term to OOP = Out Of Production? I hope this addresses your concerns.
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benb
Newbie Joined: 29 Jun 2017 Status: Offline Points: 11 |
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Having an issue with this response. I have both the k4 and the pro boards. None of the k4 tickets have been anwser in more than a week, and I am not the only one.
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