Issue with Windows Installation |
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K3LV1N_93
Newbie Joined: 11 Oct 2017 Status: Offline Points: 11 |
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Posted: 11 Oct 2017 at 9:44pm |
Hi All,
i am having issues installing Windows as it gets to expanding files then the system resets... I have Changed Hard drives, Change the dim slot of the ram and remove all but basic components and still no luck :(. I have updated the bios to 3.10 and the only way to get windows onto the system is to install an Harddrive with windows already installed and it boots for a bit then after keeps wanting to load but it starts resetting again. Im guessing it may be a bug with the bios as the settings are at default....I would like what you guys might think what it is System: Asrock AB350M-PRO4 AMD A8-9600 CORSAIR Vengeance LPX DDR4 4GB 2400mhz Western Digital Blue 1tb EVGA GEFORCE 210 4-IN-1 CARD READER DVD-Rewriter Thanks Kelvin
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K.ELKS
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datonyb
Senior Member Joined: 11 Apr 2017 Location: London U.K. Status: Offline Points: 3139 |
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more info please
what version of windows ? what installation method? the recommended and in my view only way to install is windows 10 64 bit with a fresh version downloaded and created on a usb drive using windows media creation tool (google it) if your using a dvd and an older version of windows 10 then this is most likely the issue if your trying windows 7 then theres a whole heap of other issues |
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3800X, powercolor reddevil vega64, gskill tridentz3866, taichix370, evga750watt gold |
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parsec
Moderator Group Joined: 04 May 2015 Location: USA Status: Offline Points: 4996 |
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This is the first issue I recall with anyone having a Windows installation problem like this with any AM4 board, so I doubt it's a bug in the UEFI/BIOS. Or a UEFI option causing a restart of the PC. The real issue is the repeated reset/restart of the PC, regardless of what you are doing with it. Your single DIMM of memory should be in the A2 slot. What version of Windows are you trying to install? If you go into the UEFI/BIOS, can you stay there indefinitely without a reset? It sounds like the resets happen quickly regardless of installing Windows or trying to boot an existing Windows installation. Does the time it takes for the reset to happen seem consistent and quick? In the UEFI/BIOS, in the HW Monitoring screen, what are you getting for a CPU temperature? If you're in the UEFI and stay on that screen, what is the CPU temperature? Are you using the stock AMD CPU cooler, or something else? You did not mention the PSU you are using, full model name please. |
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MisterJ
Senior Member Joined: 19 Apr 2017 Status: Offline Points: 1097 |
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K3LV1N_93, I agree with parsec and datonyb, you most likely have a HW problem. We do need more information like Windows version. I do not recommend bringing a disk with pre-installed W10. This just exposes a new set of problems. For test purposes, install one stick of memory in A1 and try installing W10 (created the way datonyb suggested). If that fails, try A2, then B1 and then B2. If they all fail, then try the other stick. Please let us hear. Thanks and enjoy, John.
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Fat1 X399 Pro Gaming, TR 1950X, RAID0 3xSamsung SSD 960 EVO, G.SKILL FlareX F4-3200C14Q-32GFX, Win 10 x64 Pro, Enermx Platimax 850, Enermx Liqtech TR4 CPU Cooler, Radeon RX580, BIOS 2.00, 2xHDDs WD
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K3LV1N_93
Newbie Joined: 11 Oct 2017 Status: Offline Points: 11 |
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I am installing fresh copy of Windows 10 64-bit through USB which has been created through the windows 10 download tool yesterday, thanks for replying
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K3LV1N_93
Newbie Joined: 11 Oct 2017 Status: Offline Points: 11 |
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@ parsec Sorry i have forgotten the PSU lol, its EVGA 500W White
The dimm is currently inserted in A2 Slot. The version of windows is Windows 10 64-bit that im trying to install through usb drive which has been created through the windows 10 download tool which has been made yesterday. It is fine while sitting on UEFI/BIOS. I am using the stock AMD CPU Cooler and the Temp of the APU/CPU is around 50 degrees or below It is still resetting on the installation. The system is now running fine if windows is already installed but i preferably to have a fresh install :L Thanks Kelvin |
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K.ELKS
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K3LV1N_93
Newbie Joined: 11 Oct 2017 Status: Offline Points: 11 |
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MisterJ/John The system is now running fine on the Pre-installed W10 -64bit after cloning it for the second time but it is doing the same thing on windows 10 installation even changing the dim slot 3-4 times did not do the trick.....
Thanks Kelvin
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K.ELKS
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MisterJ
Senior Member Joined: 19 Apr 2017 Status: Offline Points: 1097 |
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Thanks, K3LVIN_93, I was hoping to point to a bad memory slot (I had two that required a MB RMA). This may be pointing to something wrong with your fresh install W10. Where did the clone come from? Where did you DL the chip set drivers? Use only the AMD site:
http://support.amd.com/en-us/download I can only think to ask you to tell us as much as you can about the cloned W10 vs the fresh. Thanks and enjoy, John. |
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Fat1 X399 Pro Gaming, TR 1950X, RAID0 3xSamsung SSD 960 EVO, G.SKILL FlareX F4-3200C14Q-32GFX, Win 10 x64 Pro, Enermx Platimax 850, Enermx Liqtech TR4 CPU Cooler, Radeon RX580, BIOS 2.00, 2xHDDs WD
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K3LV1N_93
Newbie Joined: 11 Oct 2017 Status: Offline Points: 11 |
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The clone came from my Laptop which is ASUS X553SA, Windows 10 64-bit UEFI Based, the original plan was to use the clone to see if there is anything wrong with my hard drive/ other hardware etc. and also i have tired redoing the copy of win 10 but no luck, but until i find out the issue, i will wipe the cloned windows from its pre-installed drivers/software and its product key so i will install the drivers and product key for the am4 system for now.
John, Yes i have looked online and it seems to be a common problem on am4 builds, so you are not wrong but i wished this was the case. The first thing i did is that i flashed the motherboard from 2.50 to 3.10 up on the first boot through the UEFI/BIOS of course. The Drivers i have download through the UEFI/BIOS aswell. At first i couldn't get the windows Installation or the clone to boot up (completely) at all without the system restarting. but i've cleared the cmos and removed the battery and that got me to the setup stage.... Cloning the windows for second time got the pre-installed to work and been running for few hours.....so atm i haven't got a clue apart from an issue with latest UEFI/BIOS Flash :S Thanks Kelvin |
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MisterJ
Senior Member Joined: 19 Apr 2017 Status: Offline Points: 1097 |
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Thanks, K3V1N_93. What do you mean by:
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Fat1 X399 Pro Gaming, TR 1950X, RAID0 3xSamsung SSD 960 EVO, G.SKILL FlareX F4-3200C14Q-32GFX, Win 10 x64 Pro, Enermx Platimax 850, Enermx Liqtech TR4 CPU Cooler, Radeon RX580, BIOS 2.00, 2xHDDs WD
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