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x370 Taichi - sound problem
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obeliskk11 View Drop Down
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    Posted: 26 Apr 2018 at 10:20pm
I have problems with the sound. I am using windows 10, and i installed the realtek drivers from x370 taichi site. After some time or when i go into the game, i get notification my sound device has been unplugged and i lose sound, then it says its plugged again, and it goes in circle.

I've tried various different headsets, always the same problem. I also tried checking it on Ubuntu and i have no problems at all. So it should be software issue.

Then i went to realtek site and downloaded the 2 drivers they offer for windows 10, and still same issue, if not even worse, since it occured way more frequent.

When i try to check setting in realtek manager there is no folder icon where settings usually are, so i can change any settings.

Does anyone have any idea what to do next? Did anyone have similar problem?
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datonyb View Drop Down
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we need a bit more info

e.g.
using headset ?
any other speakers ?
on headset using front pc case or rear sockets ?
3.5mm jacks or usb headset ?
[url=https://valid.x86.fr/jpg250][/url]

3800X, powercolor reddevil vega64, gskill tridentz3866, taichix370, evga750watt gold
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obeliskk11 View Drop Down
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Originally posted by datonyb datonyb wrote:

we need a bit more info

e.g.
using headset ?
any other speakers ?
on headset using front pc case or rear sockets ?
3.5mm jacks or usb headset ?

I tried using earphones and headphones (3.5mm), 3 of them total, and it doesn't change anything.
Also i am using only 1 sound device per time, so no multiple devices.
I use the ports on I/O panel, i do not have front panel connected at all.

I tried all the latest version of drivers for ALC1220 from all the brands. Gigabyte had the latest driver released 2 days ago, but always the same problem.
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Reinvented View Drop Down
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What game are you playing when this problem happens?
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obeliskk11 View Drop Down
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Originally posted by Reinvented Reinvented wrote:

What game are you playing when this problem happens?

With game is easy to reproduce the problem, but it happens in general. For example when i watch Twitch (its site for live streaming games), and i open 1 stream or 2 streams and i do general stuff it cuts off too.

Any game that has fullscreen mode, will cut the sound almost immediately.
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Reinvented View Drop Down
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Originally posted by obeliskk11 obeliskk11 wrote:

Originally posted by Reinvented Reinvented wrote:

What game are you playing when this problem happens?

With game is easy to reproduce the problem, but it happens in general. For example when i watch Twitch (its site for live streaming games), and i open 1 stream or 2 streams and i do general stuff it cuts off too.

Any game that has fullscreen mode, will cut the sound almost immediately.

That did not answer my question.  But okay.

So, what bios are you using?  Are you overclocked?
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obeliskk11 View Drop Down
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Originally posted by Reinvented Reinvented wrote:

That did not answer my question.  But okay.

So, what bios are you using?  Are you overclocked?
I am using v3.30 and computer has never been overclocked.

I meant to say all games can reproduce the problem, whether its LoL, Fortnite, CS:GO, or any other games. It happens even when i am not in game, but have turned on live streams, it's really annoying.

I tried Ubuntu and turn on 10 streams at once, no problem at all, so it has to do something with windows 10.

I didn't have this problem when i bought this computer.

Is there a way to download earlier version of realtek driver? I have a cd that came with motherboard but i can't play the cd, because i dont have cd/dvd drive.


Edited by obeliskk11 - 27 Apr 2018 at 8:45pm
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Reinvented View Drop Down
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I haven't had any troubles using the latest Realtek HD Audio drivers from Microsoft Update Catalog.

Here is a link:  https://www.catalog.update.microsoft.com/Search.aspx?q=6.0.1.8419

Extract to a folder, and manually update the driver the folder.  
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obeliskk11 View Drop Down
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Originally posted by Reinvented Reinvented wrote:

I haven't had any troubles using the latest Realtek HD Audio drivers from Microsoft Update Catalog.

Here is a link:  https://www.catalog.update.microsoft.com/Search.aspx?q=6.0.1.8419

Extract to a folder, and manually update the driver the folder.  

I did exactly as you said and problem still occurs.


I actually have no idea how to fix this. First time i encounter such a weird problem that i can't solve.


Edited by obeliskk11 - 28 Apr 2018 at 3:41am
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Originally posted by obeliskk11 obeliskk11 wrote:

Originally posted by Reinvented Reinvented wrote:

I haven't had any troubles using the latest Realtek HD Audio drivers from Microsoft Update Catalog.

Here is a link:  https://www.catalog.update.microsoft.com/Search.aspx?q=6.0.1.8419

Extract to a folder, and manually update the driver the folder.  

I did exactly as you said and problem still occurs.


I actually have no idea how to fix this. First time i encounter such a weird problem that i can't solve.

Show screenshot of Speaker properties/Advanced.  And have you tested the headset on other devices?  If it's not getting detected, and you are getting a warning that nothing is plugged in, then you have a failure.  

Also, check to see if your digital output on the rear is lit up red.  If it isn't, then you have a failure there. 
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