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Z170 Extrme 6+ Boot code 00

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Post Options Post Options   Thanks (0) Thanks(0)   Quote parsec Quote  Post ReplyReply Direct Link To This Post Posted: 15 Nov 2015 at 11:50am
If you clear the UEFI/BIOS, via the jumper or the button on the board's IO panel (BOTH of course done with power removed from the PC), do you still get the 00 POST code from Dr. Debug?

POST code 00 is considered a major CPU error, meaning it cannot start. What are you using for a CPU cooler? Sometimes an over-tightened CPU cooler can  cause problems, since that can move the socket pins off the connection points on the CPU.

After a UEFI/BIOS clear, the POST process is likely running a memory test and possibly memory training. If you watched the POST codes while that happened, you might be able to tell what POST process is taking up time.

I've never seen this situation on any of my ASRock boards, including my Z170 Extreme7+.

Personally, what I would check if I were you would be:
  1. Replace the "CMOS" battery. The NVRAM is no longer a CMOS chip, but the name remains. A flaky battery can cause all sorts of weird things. Have you noticed your time/clock in Windows being wrong? I had to replace the battery in my new Z170 Extreme7+ board. Mother board manufactures use thousands of them, and bad ones that fail prematurely happen.
  2. Remove the CPU cooler and CPU, and check the pins in the CPU socket. Skylake processors have a thinner substrate/circuit board than previous processor generations, so is more likely to bend or warp under excessive or uneven pressure.
  3. While you have the original battery out of the board, leave it out for a long time, over night if possible. Also move the Clr CMOS jumper to the Clear position and leave it there until you put the battery back in.
  4. Actually, I would check if the Clr CMOS jumper is in the correct position. Or check if a cable is pressing on the Reset switch on the board.
  5. If you have another PSU, I would try that too.
Wardog has patiently tried to get you to understand the UEFI/BIOS recovery procedure, which is a manual procedure, not automatic. But since you cannot get into the UEFI UI now, you cannot do it.

Your goal now is to get the PC to POST and get into the UEFI UI. If the 'A' UEFI won't start the PC, hopefully the 'B' will, and if that works, immediately run the Secure Backup UEFI procedure from the UEFI Tools page. You must also physically switch back to the main UEFI with the switch on the board after the Backup procedure is complete.

If all else fails, a TWO new firmware chips may be needed, since both seem to have a problem.



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Post Options Post Options   Thanks (0) Thanks(0)   Quote wardog Quote  Post ReplyReply Direct Link To This Post Posted: 15 Nov 2015 at 11:13am
Originally posted by Athirne Athirne wrote:

Hmm... so if you select the Backup does that auto restore to the Active, or can you run the B firmware as active?
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You can, I say can, run it but that's not it's function. Its function is to follow the instructions on pg23 of the manual to restore the A BIOS.

The B(ackup) BIOS will only recreate itself onto the the A "Main' BIOS if those steps on pg23 are followed.


I think I answered your question. Did I?
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Athirne Quote  Post ReplyReply Direct Link To This Post Posted: 15 Nov 2015 at 10:14am
Hmm... so if you select the Backup does that auto restore to the Active, or can you run the B firmware as active? Honestly this has always confused me a bit since ASRock firmware seems a bit... different than anything else I have seen in the industry.
For example its CMOS clear, first initialize, and first power on all seems quite strange. Like you power it on after CLR CMOS and it rebuilds the CMOS and values.
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Post Options Post Options   Thanks (0) Thanks(0)   Quote wardog Quote  Post ReplyReply Direct Link To This Post Posted: 15 Nov 2015 at 9:29am
And as a note, you can only do B(ackup) to A(ctive). No vise-versa.

B is also not flashable for obvious reasons.
< id="kpm_plugin" ="application/x-KPMPlugin">
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Post Options Post Options   Thanks (0) Thanks(0)   Quote wardog Quote  Post ReplyReply Direct Link To This Post Posted: 15 Nov 2015 at 9:23am
Meh, at this point, seeings the backup and main are both acting up I'd contact ASRock Tech Support, tell them the happenings there, and politely request a replacement BIOS chip be sent to you. It may end up costing you all of $5.00, but hey ....

Below are the US contacts I'm aware of.

Support Phone: 1-909-590-8308
Support Email: support@asrockamerica.com
Tech Support E-Mail Request Form


Edited to correct linkage

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Edited by wardog - 15 Nov 2015 at 9:25am
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Athirne Quote  Post ReplyReply Direct Link To This Post Posted: 15 Nov 2015 at 9:06am
Neither BIOS gets past the 00 error to the point where it can post So cannot do A to B or vice-versa. Also the OCZ ZX Series 850W PSU is the power supply. It is now sold under the firepower brand.
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Post Options Post Options   Thanks (0) Thanks(0)   Quote wardog Quote  Post ReplyReply Direct Link To This Post Posted: 15 Nov 2015 at 8:39am
I don't know if this is yet possible where you find yourself at now but ..........

See pg23 of your manual. It instructs how to "recover' the A Main BIOS via backing it up from the B Reserve/Backup BIOS.

Odd. Does your system have a PSU? I don't see one listed.
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< id="kpm_plugin" ="application/x-KPMPlugin">


Edited by wardog - 15 Nov 2015 at 9:31am
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Athirne Quote  Post ReplyReply Direct Link To This Post Posted: 15 Nov 2015 at 6:27am
After about a month of happy use for my Z170 Extreme 6+ I got an interesting situation. My build would no longer boot after the system went to sleep with some time of long boot/resume times. Now when I turn it on I get the Dr. Debug code 00. This is the 2nd time this has happened.
The first happened and I was able to bring the system back by switching the B BIOS chip and continue using my system that way after struggling to get the CMOS and everything reset. It's quite interesting because it seems these ASRock mobos need to be cmos reset and then take a long time to rebuild after the reset.
Now this happened again two weeks later with the same symptoms but now I don't have another BIOS to switch to. Since I can just switch BIOS chips it doesn't seem like its a CPU issue. It seems like somehow the NVRAM is getting corrupted and preventing it from booting... or just the firmware keeps killing itself somehow. Is there some way to clear out the NVRAM or investigate it being firmware aside from shipping the whole thing in?

Yes I tried reseating the CPU, checking the cooler and socket, only one stick of ram, etc.

Specs:
I7-7600K Skylake
Z170 Extreme 6+ 1.60 FW
G.SKILL RIPSAW 4 16 GB DDR4-2800
Asus GTX 970 4GB GPU
OCZ ZX Series 850W PSU
Samsung EVO 850 1 TB
Windows 10 64-bit (TH2) UEFI install
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