<ProductKey> without assistance |
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Patelli1010
Newbie Joined: 26 Jun 2019 Status: Offline Points: 4 |
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Posted: 27 Jun 2019 at 12:01am |
Hello everyone,
I would like to reinstall windows 10 on my computer equipped with a B85M Pro3 motherboard. The problem is that I set up the installation program on a USB stick and an error message appears that could be translated into "Windows can't read the parameter <ProductKey> from the responses file without assistance". I found on some forum that it could be because the key of the previous Windows install I made is registered on the motherboard memory and that it can be removed from the BIOS. However I don't know how to do that if it is the real cause. Please help me out and tell me if it is the cause and if so help me fix it. |
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Thanks for helping the newbie
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badbri
Groupie Joined: 20 Feb 2018 Location: USA Status: Offline Points: 415 |
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OEM versions of Windows 8 and 10 have the KEY embedded in the OEM motherboard BIOS, you can use a tool like Nirsoft produkey or Neosmarts OEM Product Key Tool to retrieve the KEY from the OEM motherboard. You need to boot up the old motherboard in order for either tool to work, if that board is dead then you cannot retreive the key.
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https://www.passmark.com/baselines/V9/display.php?id=99573335296
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Patelli1010
Newbie Joined: 26 Jun 2019 Status: Offline Points: 4 |
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Okay I think there is a missunderstanding.
My problem is that I had the same hardware with a Win10 running on it but I want to reinstall a new clean version of Win10 as I don't have the admin access anymore. The problem is that this problem pops up. In order to solve this I need to remove the key/password for windows that has been saved on my motherboard. |
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Thanks for helping the newbie
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badbri
Groupie Joined: 20 Feb 2018 Location: USA Status: Offline Points: 415 |
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Only OEM motherboards store the key in the BIOS, if your motherboard is retail then the key is not saved to the motherboard. If you are using an OEM version (not retail) of Windows then it may expect to see a key either in the BIOS or in an OEM installation script. Retail Windows 10 comes on a DVD unless you purchase direct from Microsoft Store which would include a KEY and instructions.
Are you trying to re-install to the same harddrive that Windows 10 is already on ? Without Admin access you cannot overwrite the existing Windows unless you wipe the drive with a 3rd party tool (like Acronis). |
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https://www.passmark.com/baselines/V9/display.php?id=99573335296
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