No network driver-ASROCK AB350M pro4

Hello!

First, a little background:

My problem began a few months ago when I noticed systematic lag when playing online games(apex, fortnite) after 6 months of no problems whatsoever. I have since tried:

-tracking packets for loss(none)
-contacting my isp several times.
-Technician has come over to confirm signal is great.
-Drivers for GPU up to date. Windows updates are all there.
-Wifi signal is strong.
-No virus' or malware present.
-Moving the PC closer to the modem and plugging it directly 2 months ago(worked though i could not keep the PC at that location.). Now, I have the following problem described after this list.
-I also recently did a complete PC wipe(last week) and re installed windows. It fixed my online gaming problem for one day where i played 3 hours without any connection problem!!! Then the next day, back to 40kps average instead of 25mps that it gives me outside of games. This seems to be a clue but as to what, i am not sure. I dont have an internet problem or hardware problem i "think".

Now:

Recently, Ive tried plugging a longer, functional ethernet cable(tested with another device) into the motherboard to have a wired net connection in hope of solving my online gaming lag(severe drops in speed ONLY in game) but realized that it was not detecting the cable/connection.

I have tried installing the LAN driver on the ASRock support section but i get the ''The Realtek Network Controller was not found. If Deep Sleep Mode is ...'' message.

I remember having the PCIE family controller appearing or something similar at one point but now, seems to not be there. Is that causing my ethernet cable to not be detected? Can anyone please shed some light as to if my cable problem is a driver related one?

System:
Asrock ab350m pro 4
Ryzen 5 1400
16 Gb RAM
Nvidia Geforce 1060 3Gb

Thank you for any assistance in the matter!

Author	Message Topic Search Topic Options Post Reply Create New Topic Printable Version Translate Topic
just030 Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 01 Aug 2019 Status: Offline Points: 4	Post Options Post Reply Quote just030 Report Post Thanks(0) Quote Reply Topic: No network driver-ASROCK AB350M pro4 Posted: 06 Aug 2019 at 6:12am
	Hello, thanks for replying. I tried that and get the same message. Its essentially the same driver as ASrock has on their site i think. Damn.

jdillipl Members Profile Send Private Message Find Members Posts Add to Buddy List Groupie Joined: 03 Aug 2017 Location: USA Status: Offline Points: 269	Post Options Post Reply Quote jdillipl Report Post Thanks(0) Quote Reply Posted: 02 Aug 2019 at 4:29am
	I suggest you try the latest from Realtek: https://www.realtek.com/en/component/zoo/category/network-interface-controllers-10-100-1000m-gigabit-ethernet-pci-express-software Jake
	Asrock X370 Killer SLI/ac, Amd Ryzen 7 5700X, GSkill Flare X F4-2400C16D-32GFX, RaidMax Thunder V2 735W PS

just030 Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 01 Aug 2019 Status: Offline Points: 4	Post Options Post Reply Quote just030 Report Post Thanks(0) Quote Reply Posted: 01 Aug 2019 at 9:16pm
	Hello! First, a little background: My problem began a few months ago when I noticed systematic lag when playing online games(apex, fortnite) after 6 months of no problems whatsoever. I have since tried: -tracking packets for loss(none) -contacting my isp several times. -Technician has come over to confirm signal is great. -Drivers for GPU up to date. Windows updates are all there. -Wifi signal is strong. -No virus' or malware present. -Moving the PC closer to the modem and plugging it directly 2 months ago(worked though i could not keep the PC at that location.). Now, I have the following problem described after this list. -I also recently did a complete PC wipe(last week) and re installed windows. It fixed my online gaming problem for one day where i played 3 hours without any connection problem!!! Then the next day, back to 40kps average instead of 25mps that it gives me outside of games. This seems to be a clue but as to what, i am not sure. I dont have an internet problem or hardware problem i "think". Now: Recently, Ive tried plugging a longer, functional ethernet cable(tested with another device) into the motherboard to have a wired net connection in hope of solving my online gaming lag(severe drops in speed ONLY in game) but realized that it was not detecting the cable/connection. I have tried installing the LAN driver on the ASRock support section but i get the ''The Realtek Network Controller was not found. If Deep Sleep Mode is ...'' message. I remember having the PCIE family controller appearing or something similar at one point but now, seems to not be there. Is that causing my ethernet cable to not be detected? Can anyone please shed some light as to if my cable problem is a driver related one? System: Asrock ab350m pro 4 Ryzen 5 1400 16 Gb RAM Nvidia Geforce 1060 3Gb Thank you for any assistance in the matter!