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X570m pro4 - no internet |
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Linkan77 
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Joined: 17 Aug 2019 Location: Home Status: Offline Points: 6 |
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 Topic: X570m pro4 - no internetPosted: 17 Aug 2019 at 3:03pm |
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Hi I have installed
X570m pro4 AMD ryzen 3600 But Windows cant reconice the lan onboard card. I allso tryed to install the drivers. But Windows says that no Intel card harware is installed. Is it broken? |
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Ray62
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Joined: 01 Jul 2018 Location: Germany, Berlin Status: Offline Points: 706 |
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Posted: 17 Aug 2019 at 6:27pm |
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Hmm, the LAN hardware should be activated at default.
Newest bios is version 1.60 with AMD AGESA Combo-AM4 1.0.0.3 ABB Did you update to this version? Does the LAN Port LED show anything whin you plug in the cable? In the bios, there should be an entry for enabling/disabling the ethernet controller. Check the following things (don't know if all are available in your bios): Advanced\AMD CBS\FCH Common Options\XGBE Configuration Options Advanced\AMD CBS\Soc miscellaneous Advanced\AMD CBS\Chipset Common Options |
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Asrock Fatal1ty X370 Professional Gaming Offline
Under test: MSI X570_MEG_ACE | AMD Ryzen 9 3900X | Scythe Mugen5 | 2x16GB F4-3200C14D-32GTZ@3466 | ASUS GeForce GTX 1080 Ti FE |
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Linkan77
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Posted: 17 Aug 2019 at 7:11pm |
 thanks for the help. It's working. I dissable xhci controller0&1. In advanced/chipset Common options/chipset usb config. I find any enabling/disabling the?ethernet in my bios. What is xhci?
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Linkan77
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Posted: 17 Aug 2019 at 7:12pm |
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Ray62
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Posted: 17 Aug 2019 at 7:46pm |
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XHCI is for USB
https://en.wikipedia.org/wiki/Extensible_Host_Controller_Interface That is curios, disabling the two XHCI controller enables your LAN interface? You also will loose some of your USB ports. Did you change anything in the bios before? Did you ever load bios defaults since you setup your system? If not, do it, save and exit and check your internet again. |
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Asrock Fatal1ty X370 Professional Gaming Offline
Under test: MSI X570_MEG_ACE | AMD Ryzen 9 3900X | Scythe Mugen5 | 2x16GB F4-3200C14D-32GTZ@3466 | ASUS GeForce GTX 1080 Ti FE |
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Linkan77
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Posted: 19 Aug 2019 at 2:58am |
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Thanks again for the help. Now is the problem back, it's lost internetin the middle of a Fortnite . My kids hate me just know.
I have only update the bios and load bios defaults. And change back the xhci settings. 1 light is black and 1 is blinkning yellow on the internet adapter. |
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guyver
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Joined: 23 Aug 2019 Status: Offline Points: 2 |
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Posted: 23 Aug 2019 at 12:15pm |
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Has anyone found a solution to this problem? I have a case with support and they had me clear the cmos. No joy. Frankly I'm fed up with X570 boards. This is the 3rd one I've had trouble with right out of the box.
Nothing I do will enable the onboard LAN adapter. |
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Ray62
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Posted: 24 Aug 2019 at 3:34am |
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Maybe worth to read:
http://forum.asrock.com/forum_posts.asp?TID=12050&KW=&PID=65849&title=x570-gaming-phantom-4-no-ethernet-detected-win-10#65849 |
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Asrock Fatal1ty X370 Professional Gaming Offline
Under test: MSI X570_MEG_ACE | AMD Ryzen 9 3900X | Scythe Mugen5 | 2x16GB F4-3200C14D-32GTZ@3466 | ASUS GeForce GTX 1080 Ti FE |
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guyver
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Posted: 24 Aug 2019 at 3:58am |
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That fixed the problem and in my 40years in IT that has to be the most.....fix I have ever seen. Let's hope this is a permanent fix since I need this new PC for work.
Thank you for your help. |
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toxilicious
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Posted: 26 Aug 2019 at 7:10pm |
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Hi all,
unfortunately I am experiencing same issue on my x570m pro4 asrock. However I was not able to fix it even with the solution provided on this forum (deepsleep etc.) Do you guys think it is going to be fixed in the future with new BIOS version or what is causing my PC to not see any Intel adaptors in device manager whatsoever :/ Cheers and thx for response |
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Linkan77 wrote: