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x470 Master sli HANG PROBLEM OFTEN

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Celeen View Drop Down
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    Posted: 16 Dec 2019 at 2:15pm
Hello, after updating the BIOS to 3.20, system started to get crash, hangs, black screens and so on problem, even playing games.
This is my device, is anyone meet similar symptom?
1800X, RX570, 970 evo m.2 in WIN10
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ASRock_Official
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Post Options Post Options   Thanks (0) Thanks(0)   Quote ASRock_TSD Quote  Post ReplyReply Direct Link To This Post Posted: 16 Dec 2019 at 4:20pm
Dear Celeen,

Greetings, this is ASRock TSD.


According to your question, we provide some suggestions to verify:

1. Please clear CMOS first.
http://asrock.pc.cdn.bitgravity.com/Manual/X470%20Master%20SLI.pdf

2. Please make sure that CPU temperature will not go as high while playing gaming or watching video.

3. If possible, please clean install the operating system.

4. If possible, please install another power supply/CPU.


Thanks!

All the best,
ASRock TSD
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