Addressable rgb header not working

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   I have a ASRock Taichi x570 and the addressable rgb header is not working.

the normal 4 pin header works but the 3 pin addressable rgb header doesn't and it is not being detected by ASRock polychrome sync and I can't find controls for it in the bios.

Three reasons for why I think this is happening are
1 the header is damaged 
2 this is because the ATX12V2 is not plugged in.
3. the motherboard is flawed

Does any one recognize this problem

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Leifsi Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 15 Jan 2020 Location: Iceland Status: Offline Points: 6	Post Options Post Reply Quote Leifsi Report Post Thanks(0) Quote Reply Topic: Addressable rgb header not working Posted: 15 Jan 2020 at 7:52am
	I have a ASRock Taichi x570 and the addressable rgb header is not working. the normal 4 pin header works but the 3 pin addressable rgb header doesn't and it is not being detected by ASRock polychrome sync and I can't find controls for it in the bios. Three reasons for why I think this is happening are 1 the header is damaged 2 this is because the ATX12V2 is not plugged in. 3. the motherboard is flawed Does any one recognize this problem

alander Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 14 Feb 2019 Status: Offline Points: 43	Post Options Post Reply Quote alander Report Post Thanks(0) Quote Reply Posted: 16 Jan 2020 at 2:38am
	I'm on a ASRock B450 Pro4 and have had problems with addressable RGB since flashing to a new bios when I upgraded from Ryzen 2700X to 3900X. I keep wondering myself and hoping there is a fix soon. There is something on the forums, but it was for a Steel Legend from what I read. I wouldn't recommend trying it since I tried do it with my version of the Polychrome. I managed to leave it on a static white color for now.

Leifsi Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 15 Jan 2020 Location: Iceland Status: Offline Points: 6	Post Options Post Reply Quote Leifsi Report Post Thanks(0) Quote Reply Posted: 16 Jan 2020 at 6:24pm
	The method described here worked for me: http://forum.asrock.com/forum_posts.asp?TID=8147&title=rgb-led-app-issues

alander Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 14 Feb 2019 Status: Offline Points: 43	Post Options Post Reply Quote alander Report Post Thanks(0) Quote Reply Posted: 19 Jan 2020 at 12:50am
	So did that actually work for you even though its for Z370 Extreme4? If it actually works why isn't that file available in the ASRock Taichi x570 downloads. Is there the possibility someone could permanent screw up their motherboard and the ASRock would not have any responsibility to replace it since it wasn't listed in the appropiated download section?

Leifsi Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 15 Jan 2020 Location: Iceland Status: Offline Points: 6	Post Options Post Reply Quote Leifsi Report Post Thanks(0) Quote Reply Posted: 20 Jan 2020 at 5:24pm
	yes this actually worked. The names of the scripts weren't exactly the same but you can just use file explorer to see what the script files are called or use TAB to autocomplete in Command Prompt.

Leifsi Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 15 Jan 2020 Location: Iceland Status: Offline Points: 6	Post Options Post Reply Quote Leifsi Report Post Thanks(0) Quote Reply Posted: 20 Jan 2020 at 5:25pm
	The files are not located in the downloads but instead where you installed the software. By default it is in C:\Program Files (x86)\ASRock Utility\ASRRGBLED\Bin\

QuackCow Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 18 Oct 2020 Location: USA Status: Offline Points: 1	Post Options Post Reply Quote QuackCow Report Post Thanks(0) Quote Reply Posted: 18 Oct 2020 at 11:53am
	Dude if you ever figure out why yours isn't working please tell me because I don't want to have to drain my water-cooling to send it in and have to wait a month.

Semi Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 01 Feb 2021 Status: Offline Points: 1	Post Options Post Reply Quote Semi Report Post Thanks(0) Quote Reply Posted: 01 Feb 2021 at 5:47am
	So for anyone who still have problems with this it seems there might be individual polychrome versions for different motherboards I use a b450m pro4 so I downloaded the polychrome version for my motherboard....(hope this helps) Here's the link for the b450m pro4:https://www.asrock.com/mb/AMD/B450m%20Pro4/#Download

Hemingrw Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 21 Feb 2021 Status: Offline Points: 1	Post Options Post Reply Quote Hemingrw Report Post Thanks(0) Quote Reply Posted: 21 Feb 2021 at 4:38am
	I have tried the software for my motherboard, still no go. The rgb are plugged in the addressable but can not control. However if i go to led header 1 i can control them but red and green are switched.