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taichi 6800xt led switch not working ! |
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bakeractive 
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Joined: 16 Jan 2021 Status: Offline Points: 4 |
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 Topic: taichi 6800xt led switch not working !Posted: 16 Jan 2021 at 6:31am |
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HI after messing with polychrome which i now regret because all I wanted was static color. The lEDS froze. when i went to reboot the PC to fix, it did not come back on! should i just return to my reseller? i really like this card i doubt they will have another.
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ASRock_TSD
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Joined: 20 Mar 2015 Status: Offline Points: 8832 |
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Posted: 19 Jan 2021 at 2:05pm |
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Dear Bakeractive,
Thank you for choosing ASRock and contacting us. Regarding your case, do you mean the graphics card RGB LED cannot light up? Please installed the latest AMD graphics driver and check if the Radeon software can detect your card properly. After that, modify the LED by Polychrome SYNC to try. Thank you! Yours truly, ASRock TSD Edited by ASRock_TSD - 19 Jan 2021 at 2:08pm |
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bakeractive
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Posted: 29 Jan 2021 at 8:34am |
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Yes it does not light up anymore. The polychrome software wasn?™t working either after it froze and I rebooted flipped the switch the lights were null I caution no one to flip the switch after it has frozen . I already returned it to the reseller .
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juan_r2k
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Joined: 14 Jun 2021 Location: USA Status: Offline Points: 90 |
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Posted: 14 Jun 2021 at 8:36am |
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I have same problem with my RX 6800 XT Taichi, the led was working properly suddenly stop working, i tried everything, reinstalled drivers, reinstalled PolychromeSYNC, tried both polychromeRGB and polychromeSYCNC, tried AMD RX 6000 series RGB LED software and got stuck on plug your device, flash the firmware and nothing, how can help please
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ASRock_TSD
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Joined: 20 Mar 2015 Status: Offline Points: 8832 |
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Posted: 16 Jun 2021 at 6:06pm |
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Dear Juan_r2k,
Thanks for posting your query. Regarding the RGB led, there is a similar problem reported with another post. Please refer to the following link: http://forum.asrock.com/forum_posts.asp?TID=18353&title=polychrome-sync-not-detecting-6800-xt-taichi with thanks, ASRock TSD Edited by ASRock_TSD - 28 Jun 2021 at 11:43am |
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juan_r2k
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Joined: 14 Jun 2021 Location: USA Status: Offline Points: 90 |
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Posted: 21 Jun 2021 at 6:38am |
did everything already and still doesn't work |
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ASRock_TSD wrote: