I need help with XMP.

Message Topic Search Topic Options Post Reply Create New Topic Printable Version Translate Topic

   Hey guys,

   I purchased a ASRock Z390 Phantom Gaming 9, paired with a I9-9900k. I also have CORSAIR VENGEANCE RGB Series 16GB 3.0GHz (CMR16GX4M2C3000C15). This is my first time owning an ASRock product. For some reason every time I enable the XMP profile, my system BSOD after 20 minutes. I've been searching online and I really can't get a good tutorial or information on how to properly use XMP. When I disable XMP and my ram goes back to 2133, I have no issues what's so ever. I would really like to get close to the advertised speed of my ram, I would even be content with 2800. I just need some help on how to get the ram stable with XMP enabled. All the help would be appreciated. Thanks.

Author	Message Topic Search Topic Options Post Reply Create New Topic Printable Version Translate Topic
Toocrazy Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 04 Jan 2019 Status: Offline Points: 4	Post Options Post Reply Quote Toocrazy Report Post Thanks(0) Quote Reply Topic: I need help with XMP. Posted: 04 Jan 2019 at 7:36am
	Hey guys, I purchased a ASRock Z390 Phantom Gaming 9, paired with a I9-9900k. I also have CORSAIR VENGEANCE RGB Series 16GB 3.0GHz (CMR16GX4M2C3000C15). This is my first time owning an ASRock product. For some reason every time I enable the XMP profile, my system BSOD after 20 minutes. I've been searching online and I really can't get a good tutorial or information on how to properly use XMP. When I disable XMP and my ram goes back to 2133, I have no issues what's so ever. I would really like to get close to the advertised speed of my ram, I would even be content with 2800. I just need some help on how to get the ram stable with XMP enabled. All the help would be appreciated. Thanks.

ASRock_TSD Members Profile Send Private Message Find Members Posts Add to Buddy List ASRock_Official Joined: 20 Mar 2015 Status: Offline Points: 8862	Post Options Post Reply Quote ASRock_TSD Report Post Thanks(0) Quote Reply Posted: 04 Jan 2019 at 10:07am
	Dear Toocrazy, Thank you for choosing ASRock. Regarding your case, please install the memory modules at A2, B2 slots to try. If still not work, please only install one stick memory at B2 slot to check if the XMP works. And try with each memory module. Thank you! Yours truly, ASRock TSD

Toocrazy Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 04 Jan 2019 Status: Offline Points: 4	Post Options Post Reply Quote Toocrazy Report Post Thanks(0) Quote Reply Posted: 05 Jan 2019 at 6:52am
	When I installed my memory I installed it on A2 and B2. In regard to only installing one stick of memory on my motherboard to test. My memory is brand new. I ran a windows memory check and I have no issue with the ram. The XMP for some reason just Bsod after 20 to 30 minutes.

ASRock_TSD Members Profile Send Private Message Find Members Posts Add to Buddy List ASRock_Official Joined: 20 Mar 2015 Status: Offline Points: 8862	Post Options Post Reply Quote ASRock_TSD Report Post Thanks(0) Quote Reply Posted: 08 Jan 2019 at 5:02pm
	Dear Toocrazy, We have tested at our lab, install the CMR16GX4M2C3000C15 (CMR32GX4M4C3000C15 x2) ver.4.31 at Z390 Phantom Gaming 9, system works properly at XMP 3200MHz. (Memory test over 1 hour) Please reinstall the CPU and install one stick memory at A2 or B2 slot to try. Also, ASRock provide the memory support list for our customer reference, all the memory modules on the memory support list have been tested. https://www.asrock.com/MB/Intel/Z390%20Phantom%20Gaming%209/index.asp#Memory Thank you! Yours truly, ASRock TSD