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ASRock J4105M bios

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PinkSink38 View Drop Down
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    Posted: 07 May 2019 at 10:46am
Days later and still no response back from Asrock support. I feel like these people don't even support their products.
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PinkSink38 View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote PinkSink38 Quote  Post ReplyReply Direct Link To This Post Posted: 03 May 2019 at 12:19pm
I am running linux. Dmidecode reports from SMBIOS ram is running at 2133 but it is the correct part number for 2400MHZ memory. Viewing in the bios also says it is running at 2133. I don't think debian has integrated the correct driver to read SPD for DDR4 yet.

Asrock has not gotten back to me again on my follow ups. Still waiting for a solution.
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Post Options Post Options   Thanks (0) Thanks(0)   Quote RLGL Quote  Post ReplyReply Direct Link To This Post Posted: 02 May 2019 at 10:15pm
Originally posted by PinkSink38 PinkSink38 wrote:

It says it is running at 2133. It is 2400Mhz memory. How would it be telling us the correct speed?

What does CPU-z report as the speed?
Asrock Z370 Gaming K6,Intel i7 8700K,
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Post Options Post Options   Thanks (0) Thanks(0)   Quote PinkSink38 Quote  Post ReplyReply Direct Link To This Post Posted: 02 May 2019 at 1:52am
It says it is running at 2133. It is 2400Mhz memory. How would it be telling us the correct speed?

We need a bios update to fix this. There is NO memory speed option in the bios. This motherboard claims to support 2400Mhz ram. This is the most common stick of 2400MHZ ram in America. This needs a fix.
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Karl Quote  Post ReplyReply Direct Link To This Post Posted: 01 May 2019 at 10:24am
2133 /64 = 33.328125
if 2400 /64 = 37.5 then wait(s) state would be implemented

i think the bios is telling you the correct speed for that memory on that bus
i can be wrong
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Post Options Post Options   Thanks (0) Thanks(0)   Quote PinkSink38 Quote  Post ReplyReply Direct Link To This Post Posted: 01 May 2019 at 2:22am
I got another reply back today pretty much stating they will do nothing. I guess I am just going to keep sending them more mail. Another day goes by and still no solution.
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Post Options Post Options   Thanks (0) Thanks(0)   Quote PinkSink38 Quote  Post ReplyReply Direct Link To This Post Posted: 30 Apr 2019 at 9:39pm
Another day and still no email back from asrock. No one has ever bothered to look into this.... Guess I will just keep sending in support requests.
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Post Options Post Options   Thanks (0) Thanks(0)   Quote PinkSink38 Quote  Post ReplyReply Direct Link To This Post Posted: 28 Apr 2019 at 11:37pm
Another day and still no email back from asrock. I don't think they have ever once replied to any of my follow ups. Oh well. Guess I will just keep sending in support requests.
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Post Options Post Options   Thanks (0) Thanks(0)   Quote PinkSink38 Quote  Post ReplyReply Direct Link To This Post Posted: 26 Apr 2019 at 10:23pm

But this isn't a case of the RAM isn't working. This is that the ram is not running at the correct speed and there is no option in the BIOS to change it. At minimum there should be a 2133 and 2400 JEDEC toggle.
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Post Options Post Options   Thanks (0) Thanks(0)   Quote RLGL Quote  Post ReplyReply Direct Link To This Post Posted: 26 Apr 2019 at 10:01pm
Originally posted by floppyjalopy floppyjalopy wrote:

   Besides, on the sales page it does not mention anything about QVL and 2400MHz sticks are ones that it says it can support.


Used to be that the memory did not matter if it was on the QVL or not. It doesn't matter what brand you are buying today, the boards are getting picky about the memory. If you look at the other mfgrs forums, there are many instances of memory not working with the board. Most of the time getting memory off the
qvl was the solution.
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