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Asrock X470 Taichi won't post

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NightAntilli View Drop Down
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    Posted: 16 Jun 2019 at 11:12pm
Hey there...

I'm having an issue with my Asrock X470 Taichi and I hope someone on here can help me... I've had this motherboard for about 4 months and it has been working fine. Yesterday there was a power outage, and now the motherboard won't post.

When I started it after the power outage, I was getting 5 short beeps. After looking that up, it seemed related to the graphics card. It also conformed to the Dr.Debug post code, which was d6. After I looked, the fans of the graphics card were not spinning when power up the PC. I decided to take the graphics card out (R9 Fury) and put it back in, and the same issue remained. I then decided to reset the CMOS by pressing the reset button in the back. I stopped getting any beeps, and now I get post code either 76 or 7b, don't know which it is. I have a link to a video later.

I thought my graphics card died at first, so I took an old HD 6850 and stuck it in there, and, the same error occurred. But on this card, the fans do spin at least, but, the errors are the same.

I then removed all USB devices, SATA devices, and my sound card. All that remained are my two NVME drives. I then reinstalled my memory and my CPU, reset the CMOS by both pressing the button and removing the battery, and the same issue occurred... Basically it starts posting, and when it reaches 76/7b, it stays there indefinitely. I left it on for an hour. So I have to manually shut it down by holding the power button for a few seconds.

I have recorded a video of the error code, with only CPU, RAM and my 2 NVME drives connected;
https://www.youtube.com/watch?v=LO87wanhPKU

So my questions;
What is the error code? 76 or 7b?
What does the error code above mean? (CPU? Motherboard? Something else?)
How do I fix it?

Specs;
Asrock X470 Taichi
AMD Ryzen 1700 @ Stock
2x16GB G.Skill 3200CL14 @ 3200CL14
Sapphire R9 Fury Nitro+ OC @ stock
Samsung 970 EVO 500 GB
Adata 8200 Pro 1TB
EVGA SuperNOVA G2


Thanks for the help.
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Xaltar View Drop Down
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Post Options Post Options   Thanks (1) Thanks(1)   Quote Xaltar Quote  Post ReplyReply Direct Link To This Post Posted: 17 Jun 2019 at 12:00am
Power outage + Component not powering up correctly, try another PSU, it may have taken a hit when the power went out.

As for the codes, d6 is GPU related but may have occurred because the GPU wasn't getting enough power. 76/7b (whichever it is) is a chipset initialization error, probably because you cleared CMOS and the system isn't getting the correct power to initialize. When you connect another PSU, be sure to clear CMOS again before powering on.

It should be pretty straight forward if you have a decent quality PSU (protections in place to save your components). Let us know how it goes
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Post Options Post Options   Thanks (1) Thanks(1)   Quote Ray62 Quote  Post ReplyReply Direct Link To This Post Posted: 17 Jun 2019 at 12:23am
Hmm,
76 - PCH DXE Initialization (PCH module specific)
7B - Reserved for future AMI DXE codes
D6 - No Console Output Devices are found

I suggest to check the power supply without mainboard.
If your have no experience and/or tooling for doing that, let somebody do it for you.
Anyway, "How to Manually Test a Power Supply With a Multimeter":
https://www.lifewire.com/how-to-manually-test-a-power-supply-with-a-multimeter-2626158

Or get another/new power supply for a test, if PC hardware is still functional.





Asrock Fatal1ty X370 Professional Gaming Offline
Under test:
MSI X570_MEG_ACE | AMD Ryzen 9 3900X | Scythe Mugen5 | 2x16GB F4-3200C14D-32GTZ@3466 | ASUS GeForce GTX 1080 Ti FE
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NightAntilli View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote NightAntilli Quote  Post ReplyReply Direct Link To This Post Posted: 17 Jun 2019 at 12:54am
As of now, I have no multimeter nor another power supply available... What I do have is my old Asus M5A99FX Pro R2.0 AM3+ motherboard with an FX8320. I'm going to try to hook it up to that one and start it up to see what happens. If it doesn't start, I guess that would conclude it's indeed the PSU.

If that's the case, do you think I can get warranty for it? It does have a 10 year warranty, but I don't know if they cover cases like these.

In any case, I'll try and get back to you soon
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Post Options Post Options   Thanks (1) Thanks(1)   Quote Xaltar Quote  Post ReplyReply Direct Link To This Post Posted: 17 Jun 2019 at 1:03am
Even if it works with the FX8320, that is no guarantee it would work with your Ryzen setup, different power requirements, power envelope and VRM. PSUs are a lot more complicated than a run of the mill power adapter, for example, it could be reading at 12-13v (optimal) on a multi meter but still not work with a system because it's ripple (fluctuation) is too high. There are a fair number of things that can go wrong with a PSU, many of which do not result in problems you can detect with a multi meter.

Still, it is worth testing it with the older hardware, if it won't allow POST there then you know for certain the PSU is the issue.

You can also try a full CMOS clear on the Ryzen setup, pull the CMOS battery, disconnect from power, press power button for 10 seconds then clear CMOS with the jumper and leave it disconnected from power for 1 hour. Good luck
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Post Options Post Options   Thanks (0) Thanks(0)   Quote NightAntilli Quote  Post ReplyReply Direct Link To This Post Posted: 17 Jun 2019 at 1:17am
Just tested with the older system. No issue there. First it gave me a no VGA detected error, so I attached the HD6850, and it works fine and I can enter the BIOS.

I don't think this system would pull any less power than my Ryzen system to be honest.
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Post Options Post Options   Thanks (0) Thanks(0)   Quote NightAntilli Quote  Post ReplyReply Direct Link To This Post Posted: 17 Jun 2019 at 1:30am
Ok... So, I decided to make it heavier for the power supply, and put the Fury Nitro on the FX8320 system, and, fans don't spin, no boot... No beeps...

So I guess it really is the power supply.
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Post Options Post Options   Thanks (1) Thanks(1)   Quote Xaltar Quote  Post ReplyReply Direct Link To This Post Posted: 17 Jun 2019 at 3:23am
Fire off an email to EVGA's RMA support and ask about your situation. I believe it is a 10 year limited warranty but what constitutes limited only they can tell you. Worth a shot. You could just tell them it stopped working
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Post Options Post Options   Thanks (0) Thanks(0)   Quote NightAntilli Quote  Post ReplyReply Direct Link To This Post Posted: 17 Jun 2019 at 5:55am
Thanks. I will do that, but in the mean time, I think I'll simply buy another PSU, simply because the RMA process generally takes so long...

Any recommendations? I'd prefer to spend around $100 but can stretch to $120 if necessary.
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Xaltar Quote  Post ReplyReply Direct Link To This Post Posted: 17 Jun 2019 at 6:06am
Seasonic, something 80+ gold rated or above, single 12v rail of 55A+ (650w+). That gives you a fair number of options at $100 or less, any of which will be more than up to the task for your system. Better a 650w gold than a 750w bronze though, efficiency means better components which means better longevity.
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