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x570 taichi |
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riido 
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Joined: 03 Aug 2019 Location: CA Status: Offline Points: 20 |
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 Topic: x570 taichiPosted: 21 Oct 2019 at 1:26am |
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friends, here to ask since support will no longer respond to my requests.. have a x570 taichi with a 970 evo plus 250 gb in m2_1 which is recognized, and a 860 evo 500 gb in m2_2 which i cannot get to be recognized.. only reply to support request was to tell me to put them in the slots i already had them in.. any suggestions would be greatly appreciated; a waste if i can't use it.. specs- 3700x @ 4.1 ghz, x570 taichi, 32 gb corsair dominator @3200, 970 evo plus 250 gb m2, 500 gb 860 evo m2, evga rtx 2060, evga 1000 watt g2, evga 280 mm clc, 2x 1 tb 860 evo ssd, 2x 2 tb wd black, 2x 4 tb wd blue, corsair 900d, plextor od... thanks...
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shmerl
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Joined: 23 Oct 2017 Status: Offline Points: 612 |
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Posted: 21 Oct 2019 at 2:01am |
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Check if it's set to AHCI, not RAID.
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gizmic
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Joined: 13 Jun 2018 Location: Hong Kong Status: Offline Points: 677 |
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Posted: 21 Oct 2019 at 10:30am |
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860 evo (sata m.2) will only work in slot 1&3 based on specs
- 8 x SATA3 6.0 Gb/s Connectors, support RAID (RAID 0, RAID 1 and RAID 10), NCQ, AHCI and Hot Plug - 1 x Hyper M.2 Socket (M2_1), supports M Key type 2242/2260/2280 M.2 SATA3 6.0 Gb/s module and M.2 PCI Express module up to Gen4x4 (64 Gb/s) (with Matisse) or Gen3x4 (32 Gb/s) (with Pinnacle Ridge and Picasso)* - 1 x Hyper M.2 Socket (M2_2), supports M Key type 2260/2280 M.2 PCI Express module up to Gen4x4 (64 Gb/s)* - 1 x Hyper M.2 Socket (M2_3), supports M Key type 2230/2242/2260/2280/22110 M.2 SATA3 6.0 Gb/s module and M.2 PCI Express module up to Gen4x4 (64 Gb/s)* *If M2_3 is occupied, PCIE5 slot will be disabled Supports NVMe SSD as boot disks Supports ASRock U.2 Kit |
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riido
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Joined: 03 Aug 2019 Location: CA Status: Offline Points: 20 |
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Posted: 21 Oct 2019 at 2:27pm |
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already in achi... thanks..
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riido
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Posted: 21 Oct 2019 at 2:33pm |
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gizmic... and all.. sorry here, when i got the 860 evo i let it go right by me on the sata vs pci ... will put it in the m2_3 and try again.. thanks ...
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riido
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Posted: 22 Oct 2019 at 1:27am |
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reply from tech support also gave me the spec sheet, however they prefaced it with ---- Hello,
Please have your M2_1 slot attach with Samsung 970 nvme only. M2_2 slot for SATA M.2 ( 860 evo). M2_3 slot for Samsung 970 and Samsung 860 either. ......from 'eric', a very busy 'guy'... so you can see why i was off on this one.. 860 is now in m2_3 and recognized..... thanks one and all... (certainly wish i could get some actual information from support; last time i asked about a sata issue i was told there was no sata info in bios and then given several pages of information that never mentioned sata and ended with telling me that now i could install my os after i attached the ide cable to the hard drive and applied the correct jumpers for master and slave.... i'd say that 'help' is more than a bit out dated.... |
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Ray62
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Joined: 01 Jul 2018 Location: Germany, Berlin Status: Offline Points: 706 |
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Posted: 22 Oct 2019 at 2:22am |
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There are too much different boards with too much differences, even for the support...
 Looking to the spec is the first thing to start. Something which can be claryfied withing 15 seconds without the help either from the support or a forum. Have fun and enjoy your x570 taichi 
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Asrock Fatal1ty X370 Professional Gaming Offline
Under test: MSI X570_MEG_ACE | AMD Ryzen 9 3900X | Scythe Mugen5 | 2x16GB F4-3200C14D-32GTZ@3466 | ASUS GeForce GTX 1080 Ti FE |
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riido
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Joined: 03 Aug 2019 Location: CA Status: Offline Points: 20 |
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Posted: 09 Nov 2019 at 11:51am |
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well, have to say that i pretty much do expect support to be supportive, which means they should be the ones who know their products best; all of them.. i buy a product which i believe will fit my needs; i don't know everything about it beforehand.. i said that i had missed the mark on seeing the sata/pcie difference and thank you to all for their help.. the chiding isn't necessary as i'm already aware of the accuracy of hindsight.. and there aren't too many instances in life where 15 seconds is all one needs to understand.. i ran a forum for several years and always took it that i was involved in it to pass my knowledge to others not to deprecate them for their lack of it.. you've helped me in the past 'ray62' and i thank you for that.. (i don't think i'm off too much on expecting support to provide something that has the word 'sata' in it when asking a question about sata.. the prepared material sent me was ten years outdated.. after my fifth board now from asrock i'll see if there will be a sixth or not)
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Ray62
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Joined: 01 Jul 2018 Location: Germany, Berlin Status: Offline Points: 706 |
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Posted: 09 Nov 2019 at 7:26pm |
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@riido:
Sorry, i didn't want to chide you, i just saw it the funny way. The manuals are made for clarification, but even the support obviously was confused. And it doesn't matter how much experience we have, there is so much diversity regarding technical details that we all are stumbling every now and then. I wish you a nice weekend. |
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Asrock Fatal1ty X370 Professional Gaming Offline
Under test: MSI X570_MEG_ACE | AMD Ryzen 9 3900X | Scythe Mugen5 | 2x16GB F4-3200C14D-32GTZ@3466 | ASUS GeForce GTX 1080 Ti FE |
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