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X570 Bluetooth issues |
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avellma 
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Joined: 27 Apr 2020 Location: USA Status: Offline Points: 6 |
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 Topic: X570 Bluetooth issuesPosted: 27 Apr 2020 at 4:13am |
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X570 Bluetooth issues
Guys, I have an intermittent issue with my Bluetooth in my new ASRock X570 TACHI motherboard. "Brand New" I have tighten the antenna and make sure that it is connected. I get normal connection to my wireless mouse and wireless keyboard then I will lost connection at all. Very frustrating. I do have WiFi so I think the module is fine. Any suggestions |
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ThreeDee
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Joined: 24 Jul 2019 Location: Billings,MT Status: Offline Points: 2396 |
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Posted: 27 Apr 2020 at 4:32am |
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if it's the intel wifi/bluetooth .. try going to Intel's website for updated drivers and not ASRock's and see if that helps. I had issues with my daughters wifi/bluetooth adapter on her B350 Fatal1ty Gaming ITX/AC setup and that cured it.
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|Ryzen 5 5900|ASRock X570 Taichi-BIOS 4.60|2x16GB HyperX Predator RGB 3200@3600 1:1 IF|ASRock RX 6700XT|2 x PCIe 4.0 M.2 Drives for OS & Games|850 WTT Seasonic 80+ Titanium PSU|Noctua NH-D15|
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datonyb
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Joined: 11 Apr 2017 Location: London U.K. Status: Offline Points: 3139 |
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Posted: 27 Apr 2020 at 7:24am |
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have to agree with the above
since i joined this forum its always the wifi/bt problems intel has a scanner-updater that i use for mine (x370 taichi) a lot of guys have changed the wifi/bt card in theres (these are probably older intel cards with our 370 era boards though) |
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[url=https://valid.x86.fr/jpg250]
 [/url]3800X, powercolor reddevil vega64, gskill tridentz3866, taichix370, evga750watt gold |
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avellma
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Joined: 27 Apr 2020 Location: USA Status: Offline Points: 6 |
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Posted: 27 Apr 2020 at 9:43pm |
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Thank you. That is a very logical steps........ thanks... I did follow up and make sure that I got the drivers from Intel not from ASRock, not change to the problem.
I continue to see my bluetooth on and off. Any other suggestions ? I am this close to return the MOBO but I want to try everything that can be done. |
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datonyb
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Joined: 11 Apr 2017 Location: London U.K. Status: Offline Points: 3139 |
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Posted: 27 Apr 2020 at 9:45pm |
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update the amd chipset drivers ??
bt isnt part of that but maybe the instability is the communication between the system and the actual bt card.......... go to amd support select chipset>x570 etc etc |
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[url=https://valid.x86.fr/jpg250]
[/url]3800X, powercolor reddevil vega64, gskill tridentz3866, taichix370, evga750watt gold |
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datonyb
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Posted: 27 Apr 2020 at 9:47pm |
 im also not really allowed to say i dont use the asrock support drivers myself
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[url=https://valid.x86.fr/jpg250]
[/url]3800X, powercolor reddevil vega64, gskill tridentz3866, taichix370, evga750watt gold |
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ThreeDee
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Joined: 24 Jul 2019 Location: Billings,MT Status: Offline Points: 2396 |
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Posted: 27 Apr 2020 at 11:05pm |
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Those wireless/bluetooth cards are fairly inexpensive .. maybe the vendor/ASRock can just send you a new card instead of a motherboard.. I have a bunch laying around from laptops I've serviced over the years
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|Ryzen 5 5900|ASRock X570 Taichi-BIOS 4.60|2x16GB HyperX Predator RGB 3200@3600 1:1 IF|ASRock RX 6700XT|2 x PCIe 4.0 M.2 Drives for OS & Games|850 WTT Seasonic 80+ Titanium PSU|Noctua NH-D15|
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avellma
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Joined: 27 Apr 2020 Location: USA Status: Offline Points: 6 |
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Posted: 28 Apr 2020 at 8:02am |
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That totally did it .... fantastic suggestion. I assumed that the ASRock drivers would be the one to go.
Reality is that ADM was the place to go. THANK YOU for the suggestion. I am a Happy Camper and finally my PC Build is complete. THANK YOU AGAIN !!! |
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datonyb
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Joined: 11 Apr 2017 Location: London U.K. Status: Offline Points: 3139 |
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Posted: 28 Apr 2020 at 9:55pm |
can you confirm for future users you problem was resolved by using latest AMD drivers for the boards chipset ? |
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[url=https://valid.x86.fr/jpg250]
[/url]3800X, powercolor reddevil vega64, gskill tridentz3866, taichix370, evga750watt gold |
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avellma wrote: