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No boot on jupiter h470 |
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alexio22 
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Joined: 25 Jun 2021 Status: Offline Points: 50 |
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 Topic: No boot on jupiter h470Posted: 25 Jun 2021 at 10:19pm |
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I have just assembled a jupiter h470 barebone (https://www.asrock.com/nettop/Intel/Jupiter%20H470/index.asp).During the boot i don't have display signal and i receive 1 long beep followed by 9 short beeps. I have already installed the latest bios.
I can't find the manual so i don't know what the beeps code mean. Can someone help me? |
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Xaltar
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Joined: 16 May 2015 Location: Europe Status: Offline Points: 24653 |
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Posted: 25 Jun 2021 at 11:32pm |
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Full system specs please, we can't help without knowing what CPU and RAM you are
using. |
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alexio22
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Posted: 25 Jun 2021 at 11:41pm |
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Cpu: Intel i5 11500
SSD: samsung 980 pro Ram:8gbx2 Crucial ddr4-2666 CT8G4SFRA266 |
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edmu
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Posted: 03 Jul 2021 at 11:36am |
Exactly the same issue with Jupiter A320 + Ryzen 5 3600 + GoodRam DDR4 SODIMM 16GB-2666 CL19. Where can I find the beep codes? The help would be highly appreciated. |
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Xaltar
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Posted: 03 Jul 2021 at 5:05pm |
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@alexio22
http://event.asrock.com/tsd.asp ASRock Tech support should be able to help. @edmu You are on a different platform. In your case make sure the BIOS version shipped with your all in one is compatible with the 3600. It should be printed on a white sticker on the BIOS chip on the motheboard. |
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edmu
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Posted: 03 Jul 2021 at 7:12pm |
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It looks like there is no sticker on my motherboard (see: https://e.pcloud.link/publink/show?code=XZqVUVZm05k6FAfVLSQ3DEI28DSMYjXG30y).
According to CPU Support List at https://www.asrock.com/support/cpu.asp?s=AM4, my Ryzen 5 3600 (100-000000031) is supported. Is there a way to upgrade BIOS without seeing video? All I have after turning on is 1 long and 9 short beeps, no video signal. |
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Xaltar
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Posted: 04 Jul 2021 at 2:09pm |
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Well now I feel stupid, I failed to notice you are not using an APU. The Jupiter
requires an APU, it only supports standard CPUs for use as "headless" setups. A headless setup is designed to be remotely accessed and does not have display capabilities. In other words, your beep code is indicating that the system can't find a GPU. You will either need an APU or an external GPU of some kind to use the system. Sorry to be the bearer of bad news. |
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edmu
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Posted: 04 Jul 2021 at 10:15pm |
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Thank you for reply.
So in short I need a processor with "G" suffix in it's name, right? Could you pls confirm that Jupiter A320 will work with Ryzen 3 4300G and 4300GE? I already wasted $220 on 3600, wouldn't want to waste another 220. |
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Xaltar
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Posted: 05 Jul 2021 at 12:23pm |
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It's not listed on your support list:
https://www.asrock.com/nettop/AMD/Jupiter%20A320/index.asp#CPU I wouldn't chance it. I would aim for a 3200g or 3400g or 2200g/2400g. If you are just needing a basic system with a display output then the Athlon 200ge is also a very solid budget option. Edited by Xaltar - 05 Jul 2021 at 12:23pm |
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edmu
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Posted: 05 Jul 2021 at 1:07pm |
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Thanks for the explanation.?
I was looking at the wrong CPU list: https://www.asrock.com/support/cpu.asp?s=AM4 referenced on support page https://event.asrock.com/tsd.asp which includes also newer generation processors and even my Ryzen 5 3600. According to the correct CPU List?https://www.asrock.com/Nettop/AMD/Jupiter%20A320/index.asp#CPU, the Jupiter A320 only supports older processors up to 3400G, and from this point of view can be considered obsolete. Is the Jupiter H470 newer than the A320? |
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alexio22 wrote: